Collections Associate

🔥 4 minutes ago

🌽 Illinois – Remote

🌽 Illinois – Remote

💵 $17 - $28 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

📞 Collections

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RR Donnelley

WebsiteLinkedInAll Job Openings

10,000+ employees

RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry’s most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact.

📋 Description

• Assist in managing day-to-day collections operations for firm partners • Establish and maintain a system of monitoring and encouraging cash receipts • Get all billing admins and Billing Attorneys to focus on collections, to include follow-up • Responsible for monitoring and collection of outstanding invoices through direct contact and follow-up with each partner and client as assigned. • Generate and/or revise monthly client reminder statements • Provide reports reflecting accounts receivable analyses, DSO, • Provide budgeting, forecasting and ad hoc reporting specific to client needs • Work closely with senior management and report on daily activities to resolve issues • Create estimates of projected collections and adhere to client deadlines • Prepare documents for write-off of accounts receivable • Assist in transitioning matters handled by departing attorneys • Research and monitor unapplied payments • Monitor payment arrangements to ensure compliance with payment terms • Develop strong working relationships with assigned Partners to provide best in class customer service.

🎯 Requirements

• Associate Degree or advanced degree preferred with concentration in Business, Accounting, or Finance. • 2 or more years hands-on collections experience preferably in a law firm environment or professional services industry • Ability to provide high level of customer service in a fast-paced environment • Ability to handle a high volume of tasks maintaining attention to detail and prioritizing as necessary • Advance proficiency with pivot tables and ability to analyze numbers within complex spreadsheets • Excellent organizational, interpersonal and communication skills, and ability to work with all levels of personnel within the firm, including Managers, Directors, and Chiefs • ARCS, Star Collect, Aderant, Elite or Legal Billing System experience preferred.

🏖️ Benefits

• medical, dental, and vision coverage • paid time off • disability insurance • 401(k) with company match • life insurance • other voluntary supplemental insurance coverages • parental leave • adoption assistance • tuition assistance • employer/partner discounts