Wholesale Account Coordinator

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🔥 0 minutes ago

🏄 California, Colorado, +8 more states – Remote

🏄 California – Remote ⛰️ Colorado – Remote 🦌 Connecticut – Remote 🦞 Maine – Remote 🏈 Ohio – Remote 🌲 Oregon – Remote 🦀 Maryland – Remote 🌴 South Carolina – Remote 🤠 Texas – Remote ⛷️ Utah – Remote

💵 $62k - $74k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

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RTIC Outdoors

WebsiteLinkedInAll Job Openings

51 - 200 employees

🛍️ eCommerce

🛒 Retail

👥 B2C

eCommerce • Retail • B2C

RTIC Outdoors is a U. S. -based consumer goods company specializing in outdoor products such as hard and soft coolers, insulated drinkware, bags, apparel, and related outdoor gear. The company sells primarily through its own e-commerce site and a nationwide network of retail partners and flagship stores, offering promotions, custom shop options, and customer support. RTIC targets outdoor and recreational activities including hunting, fishing, travel, tailgating, and fitness.

📋 Description

• Serve as the primary operational contact for International and Domestic retail partners and own all backend execution. • Track the lifecycle of orders from entry to final delivery, ensuring timely and accurate execution. • Manage new items and customer setup within retailer-specific systems and portals. • Partner with National Account Manager and VP of Sales to support account growth and resolve order-related issues quickly and efficiently. • Compile and analyze orderbook reports specific to key retailers' performance, identifying trends and opportunities. • Participate in meetings with internal and external stakeholders and manage ongoing email communication. • Follow the end-to-end order-to-shipment process, collaborating with our DC (Distribution Center) to ensure timely shipping. • Work closely with operations and planning to track shortages and delays, communicating updates to the customer as needed to maintain a clean orderbook.

🎯 Requirements

• High School Diploma or GED equivalent • 3+ years of wholesale/retail operations experience, preferably with direct exposure to Canada and/or other international retailers and markets. • Hands-on experience coordinating International Direct Import programs is highly preferred. • Strong working knowledge of EDI processes, supply chain logistics, and retail compliance. • Advanced Excel skills; comfort with data analysis, reporting, and cross-functional collaboration. • Self-starter with strong follow-through, ownership mindset, and the ability to manage multiple priorities. • Detail-oriented and highly organized with experience managing chargebacks, PO flows, and item setup. • Familiarity with retail launch calendars and compliance scorecards is a plus. • Proficient in computer skills, with a strong command of relevant technology platforms. • Ability to balance responsibilities in a dynamic and fast-paced environment. • Strong project management skills with the ability to handle complexity and structure workflows. • Effective communicator with strong follow-through and a commitment to ownership. • Self-driven with excellent attention to detail and the ability to effectively multi-task. • A solution-oriented mindset focused on enhancing processes and optimizing operational efficiency.

🏖️ Benefits

• Employee discounts • Health benefits include: medical, dental, vision, and mental health • Disability insurance • Life insurance • Paid parental leave • Tuition and professional development assistance • Paid holidays • PTO • 401(k) with a company match and immediate vesting!