ServiceNow Product Manager – HRSD Lifecycle Events

🕒 April 7

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Logo of RTX

RTX

10,000+ employees

Founded 2020

🚀 Aerospace

Aerospace • Defense • Sustainability

RTX is a globally recognized aerospace and defense company dedicated to transformative technologies and era-defining innovation. It operates through various businesses, including Collins Aerospace, Pratt & Whitney, and Raytheon, with a focus on sustainable, connected flight and smarter defense systems. RTX is committed to diversity, equity, and inclusion across the company and aims to solve the world’s most complex problems with cutting-edge technology and talent. Additionally, RTX is involved in significant projects like upgrading the F135 Engine Core and developing missile-defense systems. The company emphasizes corporate responsibility and sustainable practices.

📋 Description

• Own and articulate the product vision and strategy for ServiceNow HRSD Lifecycle Events. • Conduct market research, platform benchmarking, and trend analysis to identify best practices and new capabilities in employee lifecycle automation. • Define and maintain a multi‑year product roadmap aligned to enterprise HR priorities, compliance requirements, and the broader ServiceNow platform strategy. • Lead demand management, ensuring transparent and outcome‑driven prioritization across global HR stakeholders. • Translate product strategy into epics, features, and a prioritized product backlog for HRSD Lifecycle Events. • Stay current on ServiceNow HRSD and Lifecycle Events capabilities, releases, roadmaps, and best practices.

🎯 Requirements

• Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience) and a minimum of 10 years prior relevant experience, including 5 as a Product Manager. • Hands-on experience with ServiceNow HR Service Delivery, preferably including Lifecycle Events. • Strong understanding of product management practices, including roadmap planning, prioritization, and value measurement. • Proven ability to perform business analysis, write high-quality requirements, and support delivery teams. • Experience working in Agile or hybrid delivery models. • Excellent communication and stakeholder management skills.

🏖️ Benefits

• Parental (including paternal) leave • Flexible work schedules • Achievement awards • Educational assistance • Child/adult backup

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