Senior Product Manager – Provider Experience

8 hours ago

🌺 Hawaii – Remote

Although this job is listed in Hawaii, this company may be open to hiring remote in other states.

💵 $181k - $212.9k / year

⏰ Full Time

🟠 Senior

✅ Product Manager

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Rula

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Marketplace • B2C • Real Estate

Rula is a platform that connects individuals seeking home improvement services with skilled professionals in their area. By using Rula, customers can easily find, compare, and hire trusted professionals for various projects such as renovation, repairs, and maintenance. The platform aims to simplify the process of hiring contractors and ensures transparency and quality in the services provided.

201 - 500 employees

🏪 Marketplace

👥 B2C

🏠 Real Estate

📋 Description

• Own the systems and workflows that remove the “work around work” and make practicing on Rula seamless. • Simplify day-to-day tasks to reduce burnout and create an experience that supports strong clinical outcomes and a healthy practice. • Collaborate with Design, Engineering, Provider Operations, Clinical Leadership, Support, and Product Marketing to achieve success.

🎯 Requirements

• 5+ years of product management experience • Demonstrated success improving the supply-side experience in a marketplace (e.g., sellers, hosts, providers) and driving clear, measurable impact in retention, efficiency, or monetization. • Proven ability to simplify complex, multi-step workflows and redesign them into intuitive, high-efficiency product experiences. • Effective communication and alignment skills across diverse stakeholders and technical teams. • Strong analytical and problem-solving skills, with comfort using data, experimentation, and qualitative insights to make decisions. • Experience building products for time-constrained professional users, with a strong ability to understand their motivations, constraints, and day-to-day workflows. • Experience working on products that leverage AI/ML and automation to streamline workflows or reduce repetitive tasks.

🏖️ Benefits

• 100% remote work environment: Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments (must be based in United States, currently not hiring in Hawaii) • Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States • Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA • 401(k) plan access: Start saving for your future • Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees) • Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering • Employee Assistance Program (EAP): Support for your mental and physical health • New hire home office stipend: Set up your workspace for success • Quarterly department stipend: Fund team-building activities or in-person gatherings • Wellness events and lunch & learns: Explore a variety of engaging topics • Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all