Developer Relations Community Manager

🕒 April 17

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RunPod

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2022

🤖 Artificial Intelligence

☁️ SaaS

💰 Seed Round on 2024-05

Artificial Intelligence • Cloud Computing • SaaS

RunPod is a cloud-based platform designed to facilitate the training, fine-tuning, and deployment of AI models. It provides a globally distributed GPU cloud that enables users to seamlessly deploy their AI workloads while focusing on building machine learning applications. With features like fast pod spinning, autoscaling, and support for multiple machine learning frameworks, RunPod caters to startups, academic institutions, and enterprises alike, offering a powerful and cost-effective solution for machine learning development.

📋 Description

• Own Runpod's developer relations strategy: define the programs, content, and engagement motions that drive developer adoption, education, and advocacy • Create high-quality technical content: tutorials, guides, sample applications, benchmarks, integration walkthroughs, and video demos that help developers succeed on the Runpod platform • Build and maintain reference architectures, sample repos, and integration examples that demonstrate Runpod's capabilities across inference, training, fine-tuning, and agent workloads • Represent Runpod at developer conferences, meetups, and community events (AI/ML conferences, KubeCon, NVIDIA GTC, PyCon, etc.); deliver technical talks and workshops • Engage actively in the open-source AI ecosystem: contribute to relevant projects, build integrations with popular frameworks (PyTorch, Hugging Face, vLLM, LangChain, etc.), and cultivate relationships with maintainers • Build relationships with AI/ML influencers, YouTubers, technical bloggers, and educators who reach Runpod's target audience; support and enable their content creation efforts • Collaborate with Content and Marketing to align technical content with product launches, campaigns, and positioning • Contribute to Runpod's documentation and developer experience by identifying gaps, writing docs, and working with Product to improve onboarding flows • Own end-to-end community strategy and day-to-day operations across Discord (primary), Reddit, GitHub Discussions, social channels, and any emerging platforms where Runpod developers congregate • Build and manage community programs that drive engagement, retention, and advocacy: ambassador/champions programs, power-user recognition, community challenges, template showcases, and office hours • Create and maintain community onboarding flows that reduce time-to-first-value for new Runpod users and connect them to relevant resources, templates, and peers • Monitor and synthesize community conversations to surface product feedback, bug reports, feature requests, and emerging use cases to Product, Engineering, and Marketing teams on a structured cadence • Develop and enforce community guidelines that maintain a welcoming, high-signal environment while scaling membership; recruit and manage volunteer moderators as the community grows • Plan and execute community events including AMAs with Runpod engineers, community showcases, hackathons, and virtual meetups • Partner with Support and Product to build self-serve knowledge resources (FAQs, troubleshooting guides, best practices) that reduce support ticket volume and improve developer self-sufficiency • Track and report on combined DevRel and community impact metrics: content engagement, developer activation, community health (active members, engagement rates, response times, sentiment), conference ROI, community-sourced feedback volume, and influence on product adoption • Identify and cultivate relationships with high-value community members and open-source contributors who can become ambassadors, content contributors, or case study candidates • Partner with Product and Engineering to close the feedback loop between what developers experience in the community and what Runpod builds; advocate for developer experience improvements internally

🎯 Requirements

• 5+ years of combined experience in developer relations, developer advocacy, community management, or a hybrid role at a developer-focused company • Strong technical skills: you can write production-quality code (Python required; Go, Rust, or TypeScript a plus), build demos, and debug developer issues in real time • Demonstrated ability to create compelling technical content: blog posts, tutorials, conference talks, video content, or open-source contributions with measurable reach • Deep familiarity with the AI/ML ecosystem: model training and inference workflows, popular frameworks (PyTorch, Hugging Face Transformers, vLLM), containerized deployments, and GPU compute concepts • Deep fluency with Discord as a community platform, including bots, roles, channel architecture, and moderation tooling; experience managing communities of 10K+ members • Experience building community or developer programs from scratch (ambassador programs, hackathons, user groups, content pipelines) with measurable results • Strong public speaking skills with a track record of delivering technical talks at conferences, meetups, or webinars • Strong written communication with the ability to move between developer language and business context; equally comfortable writing a deployment tutorial and a product feedback summary • Experience working cross-functionally with Product, Engineering, and Marketing teams in a fast-moving environment • Comfort operating in a remote-first environment with minimal structure and high autonomy • Successful completion of a background check

🏖️ Benefits

• Meaningful equity in a fast-growing company- everyone on the team receives stock options — your impact drives our growth, and you share in the upside. • Generous medical, dental & vision plans • Flexible PTO- take the time you need to recharge • Most roles are remote work first with an inclusive, collaborative teams utilizing slack as the main form of internal communication • $1,200 Home Office & Equipment Stipend- We set you up for success from day one with gear and support to create your ideal workspace • Join a passionate team on the cutting edge of AI infrastructure — where culture, learning, and ownership are at the heart of how we scale.