Senior Community Manager

Job not on LinkedIn

🕒 February 28

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Rwazi

11 - 50 employees

Founded 2021

🤖 Artificial Intelligence

☁️ SaaS

🤝 B2B

🔥 Funding within the last year

💰 $12M Series A - Rwazi on 2025-07

Artificial Intelligence • SaaS • B2B

Rwazi is a B2B SaaS company that provides real-time consumer data and AI-driven insights to help global brands grow revenue, protect market share, and enter new markets. Its Lumora platform automates data collection, predictive modeling, and goal-driven recommendations, while Sena is a conversational AI copilot that gives instant, role-specific answers and execution guidance. Rwazi turns consumer behavior signals into actionable strategies for targeting, pricing, product and go-to-market decisions.

📋 Description

• Designing the structure of Rwazi’s ecosystem • Strengthening relationships across users, mappers, clients, and partners • Creating cross-node interaction within the network • Increasing ecosystem resilience and loyalty • Protecting long-term trust capital • Define how contributors, enterprise users, and partners interact • Design structured engagement models across stakeholder groups • Create pathways for collaboration and shared value • Reduce ecosystem fragmentation • Maintain strong relationships across core ecosystem segments • Identify trust gaps or sentiment risk early • Develop structured communication strategies per segment • Balance enterprise professionalism with grassroots authenticity • Surface structured ecosystem insights to Product and Leadership • Identify recurring friction patterns across stakeholders • Translate ecosystem signals into strategic adjustments • Strengthen Rwazi’s identity within its network • Develop rituals, recognition systems, and shared milestones • Protect tone, positioning, and relational clarity • Support VP of Community in scaling ecosystem footprint • Evaluate new market or segment entry from a network perspective • Identify ecosystem-driven growth opportunities

🎯 Requirements

• 6–10+ years in community, ecosystem, or network leadership roles • Experience managing multi-sided platforms (marketplace, SaaS, or distributed networks) • Strong relationship-building ability across different stakeholder types • Strategic thinking around network effects • Analytical comfort with retention, density, and ecosystem health metrics • Executive communication clarity

🏖️ Benefits

• Flexible / Remote

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