Sales Operations Business Analyst

Job not on LinkedIn

🔥 10 minutes ago

🇿🇦 South Africa – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Business Operations

👻 Ghost score 14%

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Logo of Sabenza IT

Sabenza IT

11 - 50 employees

🎯 Recruiter

🔒 Cybersecurity

☁️ SaaS

Recruitment • Cybersecurity • SaaS

Sabenza IT is a niche recruitment company specializing in the Information Technology space. With over 13 years of experience, the company focuses on supplying both permanent staff and payrolled contractors for IT positions, including critical skills in areas such as Cyber Security, SAP, eCommerce, and Data Analytics. Sabenza IT prides itself on fostering strong partnerships with clients and providing tailored services to connect highly skilled IT professionals with the right job opportunities, ensuring both client and candidate success.

📋 Description

• Work with country and global stakeholders to identify root causes and map current and future processes • Write requirements, user stories, and acceptance criteria • Partner with I&T to deliver system fixes • Plan and run end-to-end UAT, including scope, testers, data, test scripts, defects, and sign-off • Track improvement requests through delivery • Manage risks and dependencies • Keep documentation current • Hand over cleanly to the permanent team

🎯 Requirements

• Proven BA or sales operations improvement experience • Ability to own delivery from day one • Opportunity-to-Order know-how across quoting, ordering, and handoffs between sales, operations, and technology • Experience with CRM and quoting tools • Strong requirements, process mapping, and hands-on UAT skills • Confident stakeholder management across countries and teams • Salesforce or CPQ experience is a bonus; other CRM and quoting platforms also count • Multinational, shared services, or global transformation background is a bonus • Exposure to automation or AI-enabled improvements is a bonus

🏖️ Benefits

• Remote work from home • Fully remote from anywhere in South Africa

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