Strategic Account Manager - Government Programs

July 11

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Logo of SafeRide Health

SafeRide Health

Healthcare Insurance • Transport

SafeRide Health is a company that enhances non-emergency medical transportation (NEMT) through advanced technology and a digitized network, ensuring patients access the right care at the right time. They offer a tech-first, member-centric approach enabling seamless access to transportation services, customizable platforms to fit any health plan, and real-time visibility into rides for reliability and peace of mind. SafeRide Health partners with a broad network of transportation providers to offer nationwide coverage and flexible services, focusing on improving access to life-sustaining care and transforming patient transport experiences.

📋 Description

•At SafeRide Health, we are redefining access to care for America’s most underserved populations. •As a Strategic Account Manager – Government Programs, you’ll play a pivotal role in managing and expanding our partnerships with health plans focused on Medicare Advantage, Dual Special Needs Plans (DSNP), and Medicaid. •You’ll serve as a consultative partner to our clients, helping them achieve key performance and compliance outcomes while ensuring SafeRide’s operations align with evolving regulatory and member needs. •This is a high-impact, externally facing role for someone who thrives at the intersection of client relationship management, operational excellence, and healthcare innovation. •You’ll be the lead orchestrator across implementation, reporting, contract oversight, and strategic account planning - helping SafeRide grow and deliver on our mission of removing barriers to care for the most vulnerable.

🎯 Requirements

•Bachelor’s degree or equivalent experience •3+ years in Account Management or Customer Success, preferably in healthcare •Experience managing accounts with $500K+ ACV •Hands-on experience with Medicare Advantage, DSNP, or Medicaid programs •Strong verbal and written communication skills •Detail-oriented and highly analytical

🏖️ Benefits

•Competitive salary and annual bonus opportunities •Remote with flexible hours •Comprehensive health, dental, and vision insurance •401(k) with company match •Generous PTO and paid parental leave •Career growth opportunities in a mission-driven organization

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