Client Growth Manager

Job not on LinkedIn

🕒 April 1

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Logo of Sage

Sage

10,000+ employees

Founded 1981

🏢 Enterprise

💸 Finance

☁️ SaaS

Enterprise • Finance • SaaS

Sage is a global leader in providing business management software solutions that cater to small and medium-sized businesses. Sage offers a variety of products and services designed to streamline financials, operations, HR, and payroll, utilizing cloud-based solutions and artificial intelligence to drive productivity and growth. Their comprehensive portfolio includes Sage Intacct, Sage X3, and Sage 50, among others, tailored for different industry needs like construction, financial services, healthcare, and retail. Sage's solutions are trusted by businesses around the world for their robust features in accounting, ERP, HR management, and more, all designed to enhance efficiency and support business success.

📋 Description

• Develop and execute expansion strategies that move operators from pilot deployments to multi-community rollouts, including cross-sell and add-on opportunities • Maintain an accurate view of expansion opportunities, forecast with rigor, and deliver against quarterly revenue and retention targets • Build and deepen relationships with C-suite and regional leaders across operators, Real Estate Investment Trusts (REITs), and PE-owned platforms; lead business reviews, align on strategic goals, and remove blockers • Quantify operational and clinical value (workflow efficiency, risk reduction, care outcomes) and package insights into compelling, fact-based narratives that drive buy-in and budget approval • Turn operator goals into clear action plans and orchestrate efforts across Implementation, Client Success, Product, Engineering, and Marketing • Act as an executive escalation path for both Sage and operator partners; anticipate issues early and drive fast, durable resolutions • Participate in executive meetings, conferences, and industry events to deepen relationships and unlock new growth pathways

🎯 Requirements

• 4+ years in enterprise account management, sales, or business development, ideally in health tech, senior living, or care delivery • Proven success navigating multi-stakeholder, value-based commercial motions with VP/C-suite stakeholders • Demonstrated track record of securing renewals and/or expansions across multi-site portfolios • Executive-level communication skills with the ability to frame financial, operational, and clinical impact • Strong product curiosity and ability to credibly translate capabilities into outcomes • Self-starter with high ownership and the ability to orchestrate complex cross-functional workstreams • Deep familiarity with the senior living ecosystem (operators, REITs, private equity), including budget cycles, asset management, and regional structures (preferred qualification) • Consistent quota attainment across multiple quarters in prior roles (preferred qualification) • Experience developing repeatable expansion playbooks or pilot-to-portfolio frameworks (preferred qualification) • Comfort working with sensitive information and aligning to healthcare information-security standards (preferred qualification) • Experience working in a software + hardware environment, especially where operational or workflow change management was required (preferred qualification)

🏖️ Benefits

• Fully paid health and dental coverage • Vision insurance • Premium primary and urgent care memberships • Online health providers • Unlimited PTO (“take what you need”) • Seven paid holidays • Company-wide winter break • Office lunch • Fully stocked snack bar • Flexible work arrangements

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