
Market Research • Artificial Intelligence • Consulting
Sago is a long-standing industry leader providing qualitative and quantitative market research solutions with over 55 years of experience. The company offers a comprehensive suite of services, for instance, global qualitative and quantitative research, neuromarketing, and consulting. Sago serves a wide range of industries including consumer packaged goods, financial services, media, and healthcare. They are committed to forming deep customer connections through adaptive solutions and a consultative approach, including leveraging AI technology such as their Query AI feature to enhance insights and research efficiency.
1 hour ago

Market Research • Artificial Intelligence • Consulting
Sago is a long-standing industry leader providing qualitative and quantitative market research solutions with over 55 years of experience. The company offers a comprehensive suite of services, for instance, global qualitative and quantitative research, neuromarketing, and consulting. Sago serves a wide range of industries including consumer packaged goods, financial services, media, and healthcare. They are committed to forming deep customer connections through adaptive solutions and a consultative approach, including leveraging AI technology such as their Query AI feature to enhance insights and research efficiency.
• The AI Analyst is responsible for the development, testing, and maintenance of agentic AI solutions that support internal teams at Sago. This position entails direct hands-on execution, including the design of workflows, configuration of Copilot Agents, troubleshooting, and iterative refinement based on stakeholder and user feedback. The analyst systematically convert manual, repetitive tasks into streamlined, automated processes across multiple departments. • **Responsibilities** • **Agentic AI Development & Execution** • Build and configure agentic AI workflows using Microsoft Copilot Studio and related tools. • Translate high-level automation requirements into actionable agent designs. • Maintain and update existing agents to improve reliability, accuracy, and performance. • Troubleshoot agent-related issues and apply fixes or enhancements. • **Automation & Workflow Support** • Assist in building automations that reduce repetitive tasks across business units. • Perform data preparation, prompt tuning, and validation tasks. • Assist in prototyping new AI solutions identified by the analyst's direct report. • **Monitoring, Reporting & Maintenance** • Monitor agent performance, logs, and usage data to identify issues or improvements. • Maintain documentation for all agents, workflows and processes. • Prepare basic reports on agent performance and user feedback. • **Cross-Team Collaboration** • Work closely with the Data team to ensure agents use correct and secure data sources. • Support internal users when agent-related issues or questions arise - tier 1 support. • Coordinate with content owners to ensure information is current, accurate, and structured tosupport reliable agent responses. • Assist with updating and maintaining knowledge sources used by AI agents.
• **Skills & Requirements** • **Required Skills** • Strong analytical and problem-solving abilities • Ability to learn new technologies quickly (especially AI and automation tools) • Basic understanding of data structures, workflows, or APIs • Clear written communication and documentation skills • **Preferred Skills** • Experience with Power Automate or similar workflow tools • Familiarity with Microsoft Copilot or other AI/LLM tools • Exposure to databases or Dataverse concepts
• Location: We are a "remote first" organization. US-based employee required for this role. • Job Type: Full-time, Exempt • Eligible for Sago's benefits program designed to support all our US full-time employees including: health, dental, and vision insurance, 401(k) with employer match, paid time off and holidays, and an amazing culture driving towards Sago's continued success.
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