Project Manager

🕒 May 8

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Sago

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1968

🤖 Artificial Intelligence

Market Research • Artificial Intelligence • Consulting

Sago is a long-standing industry leader providing qualitative and quantitative market research solutions with over 55 years of experience. The company offers a comprehensive suite of services, for instance, global qualitative and quantitative research, neuromarketing, and consulting. Sago serves a wide range of industries including consumer packaged goods, financial services, media, and healthcare. They are committed to forming deep customer connections through adaptive solutions and a consultative approach, including leveraging AI technology such as their Query AI feature to enhance insights and research efficiency.

📋 Description

• - The Project Manager is responsible for managing all aspects of Clinical market research projects accurately with internal/external clients. • - The manager will determine business/project problems and establish project objectives. • - The Project Manager will analyze and oversee data collection for clinical surveys. • - This position demands close contact with the client, making sure the client is fully aware of project status, and that any changes are addressed in a timely and satisfactory manner. • - Completes all required trainings as well as any required certifications ie; GCP (Good Clinical Practice), CITI (Constructive Industry Training Institute) etc. • - Understand, implement and ensure project execution according to study protocol and Sago’s Quality Management System Standards, specifically applicable core or support procedures as identified in training. • - Manage quality of work for projects to include but not limited to: development and review of study materials and project schedule; attend project update meetings; lead study briefings; work with Call Center on recruitment of participants; maintain quota control; and validate work according to guidelines. Maintain positive subject/respondent relationships to support ongoing participation in research project. • - Complete any required reporting as specified daily/weekly, keeping the Clinical team (Sales/ VP – Lead) informed of any project issues that have impact on study objective, including but not limited to: subjects/respondent participation, timelines, quality, or financial results. • - Responsible for subject/respondent management in accordance of project specifications. • - Execute trainings as identified in the protocol. • - Utilize Sago’s Clinical data management and reporting systems. • - Execute Participant Interviews via phone or in person. • - Travel to assigned destinations to execute clinical research study, meet with clients, or provide trainings. • - Assist in writing Protocols, working with the sponsor, and submitting documents to the IRB (Institutional Review Board). • - Perform site certifications and perform site audits. • - Responsible to deliver client ready deliverables such as cross tabs, Excel files, prescreening data. • - The above responsibilities describe the general nature of work to be performed. You may be assigned to do additional tasks that contribute to the success of Sago.

🎯 Requirements

• - Minimum of 4+ years in a market research or clinical environment, with strong knowledge of clinical practices • - Bachelor’s degree required (Master’s preferred) • - Excellent oral and written communication skills, with strong interpersonal abilities • - Maintain the highest level of professionalism at all times • - Ability to effectively engage respondents and secure their cooperation • - Strong client service orientation • - In-depth knowledge of clinical research practices and advanced industry knowledge in clinical research and data collection • - Deep understanding of departmental roles, processes, and functions, with the ability to apply this knowledge to benefit clients and staff • - Adaptable, with the ability to work both independently and collaboratively within a team • - Proven ability to multitask and thrive in a fast-paced environment • - Proficiency in Microsoft Office, particularly Excel

🏖️ Benefits

• - Location: Remote • - Job Type: Full time, Exempt • - Eligible for Sago's benefits program designed to support all our US full-time employees including: health, dental, and vision insurance, 401(k) with employer match, paid time off and holidays.