Provider Onboarding Specialist

🕒 May 21

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Sailor Health

WebsiteLinkedInAll Job Openings

11 - 50 employees

⚕️ Healthcare Insurance

📡 Telecommunications

Healthcare Insurance • Healthcare • Telecommunications

Sailor Health is a mental health service dedicated to providing compassionate therapy specifically designed for seniors. They connect older adults with experienced therapists who specialize in geriatric care, offering personalized therapy sessions online or over the phone, with most being covered by Medicare. Sailor Health emphasizes accessibility and affordability, ensuring that seniors can receive the support they need from the comfort of their homes.

📋 Description

• Own the onboarding journey: Guide providers from first contact through contracting, credentialing, and initial patient assignment, ensuring a seamless and supportive experience. • Collaborate cross-functionally: Partner closely with Clinical Operations, Credentialing, and Care Coordination teams to align on capacity needs and onboarding timelines. • Maintain pipeline visibility: Track metrics such as response rate, conversion rate, onboarding duration, and ramp-up progress to identify trends and bottlenecks. • Drive provider pipeline growth: Identify, engage, and nurture relationships with licensed therapists, psychologists, and clinical social workers across Sailor’s target states. • Ensure compliance readiness: Verify that all required documents are complete, accurate, and compliant with Sailor’s standards. • Enhance provider experience: Act as a point of contact for new clinicians, addressing questions quickly and ensuring they feel supported and excited to join Sailor.

🎯 Requirements

• You have a human-centered approach and love providing delightful experiences to clinicians. • You enjoy automating workflows and building simple systems that make processes more efficient. • You’re organized and proactive, with a knack for spotting small details that improve the provider experience. • You thrive in a fast-moving environment, balancing empathy with execution. • You’re curious, analytical, and enjoy using data to improve processes and outcomes.

🏖️ Benefits

• Competitive salary • Comprehensive benefits, including Health, dental & vision insurance • Brand new company computer • Flexible PTO and sick days • Team building events • Mentorship from leadership of the company, highly supportive team