Professional Services Manager – Arabic, English

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SailPoint

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2005

🔒 Cybersecurity

🏢 Enterprise

☁️ SaaS

Cybersecurity • Enterprise • SaaS

SailPoint is a leader in identity security solutions, providing an intelligent and autonomous platform designed to meet the evolving security needs of modern enterprises. Their products, including IdentityIQ and Identity Security Cloud, offer a unified and comprehensive approach to managing and securing enterprise identities. SailPoint helps organizations mitigate cyber risks, improve IT efficiency, and maintain compliance through advanced capabilities such as cloud infrastructure entitlement management, non-employee risk management, and data access security. By integrating AI and machine learning, SailPoint enables organizations to streamline identity processes, enhance security measures, and accelerate onboarding. They serve multiple industries, including education, financial services, government, and healthcare, by offering tailored identity governance and administration solutions.

📋 Description

• Support each customer’s journey by managing the strategic efforts required to deliver SailPoint’s solutions. • Combine management experience with product and process training to understand SaaS and/or Software delivery practices. • Engage in scoping, client communication, internal team management, escalation support, and overall service delivery. • Oversee team who manages the full scope of customer engagements. • Demonstrate being a trusted advisor to customers and support team members' professional growth.

🎯 Requirements

• 7 + years of professional experience at a Software , SaaS , or consulting company • 3+ years of project management experience • 2 + years of people management experience • Exceptional mentorship and leadership skills with a passion for continuous improvement • Experience with project management duties (project planning, budget, scope, schedule, stakeholder, and risk management) • Exceptional communication skills and extensive experience working with clients and partners • Outstanding organizational and multi-tasking abilities • Extensive experience working with Sales to scope services projects for enterprise software • Travel: This position requires up to 15% travel. • Education: Bachelor’s degree or equivalent work experience.

🏖️ Benefits

• Great technical and career growth opportunities