Data 360 Technical Architect

🔥 19 hours ago

🏄 California, New York – Remote

🏄 California – Remote 🗽 New York – Remote

💵 $148.5k - $223.9k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔙 Backend Engineer

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Salesforce

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1999

☁️ SaaS

🤝 B2B

🤖 Artificial Intelligence

SaaS • B2B • Artificial Intelligence

Salesforce is a leading cloud-based software company that provides a comprehensive customer relationship management (CRM) platform. The platform connects all company data and teams on an integrated, AI-driven system to improve sales, customer service, and marketing efforts. Salesforce offers scalable solutions for businesses of all sizes, including small and medium enterprises, and provides industry-specific solutions to modernize operations, save time, and reduce costs. Salesforce also offers educational resources through Trailhead and a wide selection of apps on AppExchange to extend its CRM capabilities.

📋 Description

• Serve as a Subject Matter Expert for Data 360, internally and with Customers. • Act as a strategic advisor helping to unlock data from customers' various enterprise systems. • Help/exceed Customer goals and metrics while providing insights on Data 360 best practices. • Ability to work independently and be a self-starter. • Deliver high client satisfaction (CSAT) scores by ensuring value is realized through each engagement. • Manage multiple strategic clients simultaneously to meet/exceed utilization target. • Collaborate with the Go-to-Market team to drive continued growth of services, and expansion within accounts assigned.

🎯 Requirements

• Relevant Salesforce Data 360 experience or equivalent Customer Data Platform experience • Relevant Salesforce experience in Sales & Service Cloud as well as Marketing Cloud, related certifications is a plus • Data warehouse experience preferred • Experience with data management, data transformation, ETL, preferably using cloud-based tools/infrastructure • Data Architect skills and experience such as data profiling, data quality analysis, experience with MDMs and fuzzy matching conventions • Strong aptitude toward communicating complex business and technical concepts using visualization and modeling aids. • Expertise in gathering and analyzing information related to data integration, subscriber management, and identity resolution • Demonstrated ability to influence a group audience, facilitate solutions and lead discussions • Knowledge of Data Governance and Data Privacy concepts and regulations is a plus • BA/BS degree or foreign equivalent • Willingness to travel when needed (expected to be less than 50%)

🏖️ Benefits

• time off programs • medical • dental • vision • mental health support • paid parental leave • life and disability insurance • 401(k) • employee stock purchasing program