Senior Engagement Delivery Manager

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Salesforce

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1999

☁️ SaaS

🤝 B2B

🤖 Artificial Intelligence

SaaS • B2B • Artificial Intelligence

Salesforce is a leading cloud-based software company that provides a comprehensive customer relationship management (CRM) platform. The platform connects all company data and teams on an integrated, AI-driven system to improve sales, customer service, and marketing efforts. Salesforce offers scalable solutions for businesses of all sizes, including small and medium enterprises, and provides industry-specific solutions to modernize operations, save time, and reduce costs. Salesforce also offers educational resources through Trailhead and a wide selection of apps on AppExchange to extend its CRM capabilities.

📋 Description

• Serve as the overall Leader of the project team and exhibit excellent leadership skills. • Be the primary customer interface and perform project management activities that ensure adherence to Salesforce methodology. • Build and lead project plans; supervise and review project progress and timelines; adjust schedules as needed. • Drive teams through the Software engineering experience using Agile and demonstrated analytical and technical skills. • Facilitate requirements gathering and assist with crafting project deliverables, and Salesforce documentation as needed. • Participate in end-to-end implementation planning including project management, risk & issue management, and communication. • Facilitate User Acceptance Testing with business end users.

🎯 Requirements

• Proven experience in Project Management, including experience handling external client projects. • Ability to balance business and technical requirements to produce a project plan and collaborate to acquire information. • Ability to lead enterprise-wide engagements, facilitate meetings with client executives, and mentor teams of senior team members. • Demonstrated project management skills with responsibility for leading project teams of 20+ members. • Proven track record of delivering high-quality results on time and within budget, with strong budget management skills. • Outstanding and effective interpersonal skills; along with strong communication skills both verbal and written. • Project Management Methodology Certification such as PMP, SAFe or Scrum. • Proficiency in Spanish and English languages. • Available to travel regionally and occasionally internationally depending on customer needs.

🏖️ Benefits

• Accommodations for applicants during the application or recruiting process • Support to find balance and be your best