Senior Solution Architect - PubSec - SLED, NGO

🕒 Yesterday

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Salesforce

10,000+ employees

Founded 1999

💼 Consulting

📣 Marketing

☁️ SaaS

Consulting • Marketing • SaaS

Salesforce is a leading cloud-based software company that provides a comprehensive customer relationship management (CRM) platform. The platform connects all company data and teams on an integrated, AI-driven system to improve sales, customer service, and marketing efforts. Salesforce offers scalable solutions for businesses of all sizes, including small and medium enterprises, and provides industry-specific solutions to modernize operations, save time, and reduce costs. Salesforce also offers educational resources through Trailhead and a wide selection of apps on AppExchange to extend its CRM capabilities.

📋 Description

• Serve as a trusted advisor to the client • Identify and lead internal critical initiatives to grow the consulting practice • Guide customers and colleagues in rationalizing and deploying new technologies • Work collaboratively and have very strong communications skills • Identify and proactively lead risk areas • Handle customer expectations and negotiate solutions • Review and correct project/program direction • Drive a program vision while advising on project strategies

🎯 Requirements

• 5+ years of shown experience in enterprise-level projects using both waterfall and agile software development methodologies • Extensive experience with configuration and customization on the Salesforce platform • Authority level experience defining the system architecture landscape • Experience leading discovery sessions, defining business requirements, writing user stories and providing detailed system and functional designs • Experience in detailing business processes and wire-framing system designs • Hands-on technical experience with Service Cloud, OmniStudio and Public Sector (PSS) • Strong presentation skills • Strong communication skills, both written and verbal • Experience working with clients within the Public Sector industry • This candidate must be a U.S. citizen (U.S. born or naturalized) and agrees to complete a U.S. federal government Minimum Background Investigation (MBI) for a Moderate Public Trust position

🏖️ Benefits

• time off programs • medical • dental • vision • mental health support • paid parental leave • life and disability insurance • 401(k) • employee stock purchasing program

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