Services Practice Director

🕒 May 27

🏄 California, Illinois, +2 more states – Remote

🏄 California – Remote 🌽 Illinois – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote

💵 $171.2k - $273k / year

⏰ Full Time

🔴 Lead

👔 Director

🦅 H1B Visa Sponsor

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Salesforce

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1999

☁️ SaaS

🤝 B2B

🤖 Artificial Intelligence

SaaS • B2B • Artificial Intelligence

Salesforce is a leading cloud-based software company that provides a comprehensive customer relationship management (CRM) platform. The platform connects all company data and teams on an integrated, AI-driven system to improve sales, customer service, and marketing efforts. Salesforce offers scalable solutions for businesses of all sizes, including small and medium enterprises, and provides industry-specific solutions to modernize operations, save time, and reduce costs. Salesforce also offers educational resources through Trailhead and a wide selection of apps on AppExchange to extend its CRM capabilities.

📋 Description

• Lead strategic technical discovery sessions and customer workshops to assess organizational structure, collaboration needs, governance requirements, and enterprise architecture. • Design scalable Slack deployment strategies that support enterprise-wide adoption, operational efficiency, and long-term business growth. • Serve as a trusted advisor to both technical and executive stakeholders throughout the customer lifecycle. • Architect enterprise-grade Slack environments including Workspace strategy, User provisioning, Authentication and identity management, Security controls and governance, and custom integrations. • Facilitate customer-facing workshops that align technical execution with business transformation objectives.

🎯 Requirements

• Bachelor’s degree in Computer Science, Software Engineering, Business, or a related field • 5-6+ years of experience in development, consulting, professional services, solutions engineering, or technical customer-facing roles • Strong experience leading and delivering technical implementation projects within enterprise environments • Hands-on proficiency with at least one object-oriented programming language such as Java, JavaScript, Node.js, or Python • Heavy experience working with APIs, integrations, automation, and data exchange technologies • Strong understanding of enterprise architecture, SaaS ecosystems, security, and identity management concepts • Exceptional written, verbal, and presentation communication skills.

🏖️ Benefits

• time off programs • medical, dental, vision • mental health support • paid parental leave • life and disability insurance • 401(k) • employee stock purchasing program