SALMON ROBOTICS LIMITED
11 - 50 employees
💼 Consulting
🛡️ Insurance
📦 Logistics
Consulting • Insurance • Logistics
SALMON ROBOTICS LIMITED is a financial technology company building digital banking and consumer finance services in the Philippines under the Salmon Group and Salmon Bank brands. Backed by experienced finance and tech leaders and international investors, it operates a licensed rural bank, offers deposit products, consumer lending, payment and QR solutions, and deploys AI and data analytics to improve security, customer experience, and inclusivity. The company emphasizes customer care, intuitive product design, partnerships with retailers and payment networks, and 24x365 dependable service to expand access to modern financial services for millions of Filipinos.
Business Analyst – Digital Platforms
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🔥 0 minutes ago
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SALMON ROBOTICS LIMITED
11 - 50 employees
💼 Consulting
🛡️ Insurance
📦 Logistics
Consulting • Insurance • Logistics
SALMON ROBOTICS LIMITED is a financial technology company building digital banking and consumer finance services in the Philippines under the Salmon Group and Salmon Bank brands. Backed by experienced finance and tech leaders and international investors, it operates a licensed rural bank, offers deposit products, consumer lending, payment and QR solutions, and deploys AI and data analytics to improve security, customer experience, and inclusivity. The company emphasizes customer care, intuitive product design, partnerships with retailers and payment networks, and 24x365 dependable service to expand access to modern financial services for millions of Filipinos.
📋 Description
• Own the operations platform backlog and roadmap end-to-end, translating operational needs from CS, Collections, and back-office into a prioritized development plan • Lead large, cross-functional platform initiatives from discovery through delivery and post-launch iteration • Conduct business and systems analysis focused on IT integration within banking, including CRM, ticketing, workflow/automation, and back-office systems • Make architecture-level trade-offs balancing development cost, technical debt, and business impact • Produce BRDs, FSDs, specifications, user stories, test cases, and use cases • Define platform metrics, analyze operational and adoption data, and recommend priorities • Own testing strategy, run UAT, and collaborate with development teams • Investigate platform incidents and escalations, identify root causes, and drive lasting system fixes • Manage changes end-to-end, aligning product and engineering and accepting deliverables • Align operations, product, and engineering priorities with senior stakeholders and mentor junior analysts
🎯 Requirements
• 5+ years of experience as a business/systems analyst in fintech, banking, or a digital company • Track record with internal platforms or operational systems • Proven ownership of large, cross-functional initiatives from discovery through post-launch iteration with minimal supervision • Experience modeling and re-engineering complex business processes using BPMN, user flows, and use cases • Strong understanding of CRM, ticketing, workflow/automation, and back-office integrations via APIs and data flows • Ability to evaluate architecture-level trade-offs involving development costs, technical debt, and business objectives • Confident SQL skills • Experience with BI dashboards such as Metabase, Looker, Tableau, or similar • Ability to define metrics and independently validate hypotheses • Strong requirements documentation skills, including BRDs, FSDs, specifications, user stories, acceptance criteria, and test cases • Senior stakeholder management across operations, product, and engineering • English B2+ • Nice to have: regulated-environment experience, credit lifecycle knowledge, Jira/Confluence, workflow/automation or low-code platform exposure, and mentoring experience
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