System Analyst – Customer Data, Core Banking Operations

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SALMON ROBOTICS LIMITED

WebsiteLinkedInAll Job Openings

11 - 50 employees

💳 Fintech

🏦 Banking

👥 B2C

Fintech • Banking • B2C

SALMON ROBOTICS LIMITED is a financial technology company building digital banking and consumer finance services in the Philippines under the Salmon Group and Salmon Bank brands. Backed by experienced finance and tech leaders and international investors, it operates a licensed rural bank, offers deposit products, consumer lending, payment and QR solutions, and deploys AI and data analytics to improve security, customer experience, and inclusivity. The company emphasizes customer care, intuitive product design, partnerships with retailers and payment networks, and 24x365 dependable service to expand access to modern financial services for millions of Filipinos.

📋 Description

• Translate operational and business requirements into structured product specifications: mock-ups, user stories, process flows, and acceptance criteria • Work closely with operations teams to understand their day-to-day work and transform it into clear, efficient processes • Design operational interfaces and the workflows behind them • Ensure that processes meet regulatory requirements and fit into existing customer and operational journeys • Connect processes to the underlying systems, assess current integration capabilities, and define required changes • Support the migration and extension of existing functionality on the new platform • Hand specifications over to development and support testing, release, acceptance, and stakeholder demos • Investigate operational issues using logs and system data

🎯 Requirements

• 3+ years of experience as a business or system analyst in banking or financial services • Hands-on experience designing operational interfaces, complex objects, and workflows • Experience working closely with operations teams and embedding new processes into existing journeys • Experience designing compliant processes in financial services • Understanding of integrations: APIs, queues, and data exchange • Experience using logs and data to investigate issues • Strong analytical and problem-solving skills • Ability to work effectively across business, operations, and technology teams • English B2 — you’ll work with international colleagues • Relevant experience in at least one of the following areas: • - Customer/contact management, master-data systems such as CRM or MDM, and KYC/AML processes • - Core banking operations, including accounts, transactions, and postings; GL/accounting exposure is a plus

🏖️ Benefits

• A passionate international team spanning the globe • Rapid professional growth — merit, and merit only, rules the day • Reward for performance and long-term success at Salmon • A fast track to international growth • A new office in Manila, Philippines • Relocation support for eligible candidates • Medical insurance, health and wellness benefits • A program of events and activities both online and in person