Care Manager, LPN

🕒 May 19

🗣️🇪🇸 Spanish Required

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Salvo Health

11 - 50 employees

⚕️ Healthcare Insurance

☁️ SaaS

💰 $10.5M Seed Round on 2022-08

Healthcare Insurance • SaaS

Salvo Health is a healthcare platform focused on modernizing care, particularly for providers treating patients with obesity and related conditions. It combines cross-functional care and tech-enabled tools to deliver better outcomes for both patients and providers. The platform supports various conditions such as GLP-1 & AOM, IBS, Obesity, and MASH & MASLD, offering continuous care through 24/7 messaging and monthly virtual visits. Salvo Health emphasizes personalized support through its mobile app, providing tools, teams, and customized resources for patients to manage their conditions. The care plans adapt in real-time and integrate into providers' existing workflows by documenting adherence data directly into practice EHRs, thereby improving care efficiency and reducing ER visits.

📋 Description

• Provide exceptional care, disease management and health education to patients • Support goal setting for individual patients asynchronously to help them better manage their chronic conditions • Create personalized action plans with guidelines to reduce or eliminate unwanted behaviors • Help clients understand their motivations and create behavior change plans • Conduct regular outreach to patients, based on their needs and preferences, to support engagement and elicit behavior change • Coordinate with other clinical team members to provide an exceptional patient experience • Develop and maintain professional, support-oriented working relationships with patients and team members • Create and distribute health education materials to individual members as necessary • Work with a cross-functional product team to develop and constantly improve our in-app patient experience

🎯 Requirements

• 2+ year of experience as Licensed Practical Nurse or any Nursing license • 2+ years of experience in patient-facing or customer-facing roles • Compact state license required, additional licensing may be needed • Bilingual (spanish speaking) a plus • Excellent customer relation skills, as well as written and verbal communication skills • Knowledge of medical terminology and proficiency of general medical office procedures • Familiarity with digital applications like Slack, Coda, Google Workspace, etc. • Strong analytical and proactive problem solving skills • Self-motivated, results-oriented and strategic thinker • Personal passion for health and wellness topics • Must be authorized to work in the United States • Experience working in telehealth or healthcare startup environment preferred • Bonus: Experience working in GI, weight management, and/or with anti-obesity medications such as GLP-1s

🏖️ Benefits

• Competitive salary and health benefits • Remote work environment • Flexible time-off • Professional development and entrepreneurial opportunities

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