Partner Operations Analyst

🔥 13 hours ago

🏄 California – Remote

🏄 California – Remote

💵 $88.7k - $134.1k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

⚙️ Operations

🦅 H1B Visa Sponsor

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Samsara

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2015

🏢 Enterprise

🚗 Transport

🔐 Security

💰 Seed Round on 2014-08

Enterprise • Transport • Security

Samsara is a technology company that provides a comprehensive operations platform aimed at improving the efficiency, safety, and sustainability of organizations. Their solutions include video-based safety, vehicle telematics, equipment monitoring, workforce applications, and site visibility. Samsara serves a wide range of industries, including transportation, logistics, construction, and government. The platform connects people, systems, and data, enabling organizations to make faster, data-informed decisions. Samsara's Connected Operations technology helps complex organizations operate more effectively by offering real-time GPS, proactive alerts, compliance training, and asset tracking.

📋 Description

• Serve as day-to-day administrator of Samsara’s Partner Portal (PRM platform), managing content updates, page configuration, and user access • Troubleshoot portal issues and serve as the first point of contact for L1 partner-facing and PAM-facing system questions • Maintain and support operational workflows for Deal Registration, partner onboarding, tier management, and compliance tracking • Process and validate incoming Deal Registrations, ensuring data accuracy and timely approvals • Identify and flag process bottlenecks or data quality issues, recommending and implementing improvements • Help develop and maintain process documentation, FAQs, and training materials for PAMs and partners • Support change management efforts for new tools and process rollouts, working closely with the Partner Programs PM on PAM enablement • Support PRM platform migration efforts as Samsara evaluates and potentially transitions to a new partner technology stack • Champion, role model, and embed Samsara’s cultural principles as we scale globally

🎯 Requirements

• 2-4 years of experience in sales operations, partner/channel operations, program management, or related operations role • Hands-on experience with Salesforce (reporting, data management, basic configuration) • Strong analytical skills with the ability to build reports, spot data quality issues, and recommend process improvements • Strong written and verbal communication skills to interact with partners, partner account managers, and internal cross-functional team members • Meticulous attention to detail and track record of maintaining data integrity across systems • Excellent organizational skills with the ability to manage multiple priorities and meet deadlines in a fast-paced environment • Self-starter mindset - you proactively identify issues and suggest improvements

🏖️ Benefits

• Flexible, employee-led remote model • Professional development stipend • Comprehensive health and parental leave plans • Performance-based bonus/variable pay • Equity opportunities for eligible roles