Senior Content Developer

Job not on LinkedIn

🕒 July 1

🇲🇽 Mexico – Remote

⏰ Full Time

🟠 Senior

🎬 Content Creator

👻 Ghost score 39%

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Logo of Samsara

Samsara

1001 - 5000 employees

Founded 2015

📦 Logistics

🏗️ Construction

🏥 Healthcare

💰 Seed Round on 2014-08

Logistics • Construction • Healthcare

Samsara is a technology company that provides a comprehensive operations platform aimed at improving the efficiency, safety, and sustainability of organizations. Their solutions include video-based safety, vehicle telematics, equipment monitoring, workforce applications, and site visibility. Samsara serves a wide range of industries, including transportation, logistics, construction, and government. The platform connects people, systems, and data, enabling organizations to make faster, data-informed decisions. Samsara's Connected Operations technology helps complex organizations operate more effectively by offering real-time GPS, proactive alerts, compliance training, and asset tracking.

📋 Description

• Design and build AI-powered workflows for creating, reviewing, and maintaining knowledge content • Develop agentic pipelines and automations for drafting articles, flagging outdated content, and improving content operations • Identify operational problems across the knowledge program and solve them with AI • Own content operations roadmap projects from scoping through delivery, including timelines, dependencies, and stakeholder updates • Establish and improve knowledge-development processes and standards compatible with AI tools • Track knowledge-content KPIs, share findings, and use data to prioritize improvements • Collaborate with subject matter experts and peers to create and maintain accurate customer documentation

🎯 Requirements

• Bachelor's degree or equivalent experience • 6+ years of professional experience in operations, program management, knowledge management, technical writing, content development, learning and development, or a related field • Hands-on experience building AI solutions to operational problems, such as agentic workflows, multi-step automations, or AI tools connected to other systems • Ability to explain what was built, why it was built, and the resulting change • Experience owning projects from start to finish, including scoping, timelines, dependencies, and cross-team coordination • Experience creating or maintaining technical content, including documentation, training materials, or knowledge base articles • Track record of identifying and solving problems without detailed direction • Clear communication with cross-functional partners and stakeholders at every level • Experience connecting AI tools to other systems through APIs, automation platforms, or MCP servers • Experience structuring content for accurate AI retrieval and use • Proficiency in Jira and Agile/Scrum environments • Experience with Confluence and Zendesk or similar knowledge and support platforms • Experience querying data and building dashboards, ideally in Databricks or with SQL • Background in knowledge management or technical writing

🏖️ Benefits

• Above-market total compensation combining base salary, performance-based bonus/variable pay, and equity for eligible roles • Flexible, employee-led remote model • Professional development stipend • Comprehensive health plans • Parental leave plans • Flexible working model with remote, hybrid, or in-person options as applicable • Career development opportunities • High-growth public company environment

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