Strategic Implementation Consultant

🔥 7 minutes ago

🐻 Alaska, California, +8 more states – Remote

🐻 Alaska – Remote 🏄 California – Remote ⛰️ Colorado – Remote 🦌 Connecticut – Remote 🌽 Illinois – Remote 🗽 New York – Remote ⚓ Rhode Island – Remote 🤠 Texas – Remote ⚔️ Virginia – Remote ☕ Washington – Remote

💵 $100.4k - $135k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🛠️ Implementation Specialist

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Samsara

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2015

🏢 Enterprise

🚗 Transport

🔐 Security

💰 Seed Round on 2014-08

Enterprise • Transport • Security

Samsara is a technology company that provides a comprehensive operations platform aimed at improving the efficiency, safety, and sustainability of organizations. Their solutions include video-based safety, vehicle telematics, equipment monitoring, workforce applications, and site visibility. Samsara serves a wide range of industries, including transportation, logistics, construction, and government. The platform connects people, systems, and data, enabling organizations to make faster, data-informed decisions. Samsara's Connected Operations technology helps complex organizations operate more effectively by offering real-time GPS, proactive alerts, compliance training, and asset tracking.

📋 Description

• Be on the front-lines and ensure our customers increase the safety, efficiency, and sustainability of their operations with our IoT platform • Manage the deployment of Samsara technology to large-scale customers • Create launch plans and a roadmap to increase product usage • Track implementation progress, participation, product adoption, and account health • Run training sessions, demonstrate Samsara’s technology, and work through challenges with executives and day-to-day users of the system across numerous use cases • Juggle multiple customer engagements in parallel and work cross-functionally to deliver an exceptional experience for our customers • Serve as a mentor to the wider Customer Success and Support teams • Deeply understand the Samsara platform’s capabilities and explain them to customers of all types

🎯 Requirements

• 6+ years of experience in a senior Customer Success, account management, or strategic consulting role • Enterprise SaaS experience preferred • Experience supporting or working with technical products • Solutions-oriented with strong problem solving skills • Excellent consultative skills with experience in end to end system implementations • Proven track record of building trust and communicating effectively with a wide variety of stakeholders • Passion for going above and beyond the call of duty, taking initiative, and thriving in a fast-paced, change-heavy environment • Diplomacy, tact, and poise under pressure when working through customer issues • Bachelor’s degree from a 4-year institution

🏖️ Benefits

• Comprehensive health and parental leave plans • Flexible, employee-led remote model • Professional development stipend • Performance-based bonus/variable pay • Above-market total compensation through a combination of base salary, performance-based bonus, and equity for eligible roles