Clinical Applications Specialist, Ultrasound

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🕒 June 7

🗽 New York – Remote

🗽 New York – Remote

💵 $120k - $135k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

✨ Clinical Specialist

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Samsung Electronics America

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

🔧 Hardware

🛍️ eCommerce

👥 B2C

Hardware • eCommerce • B2C

Samsung Electronics America is the U. S. consumer-facing subsidiary of Samsung Electronics that designs, markets and sells a broad range of consumer electronics and home appliances. Through Samsung. com, Samsung Experience Stores and authorized reseller channels it offers Galaxy smartphones, tablets and wearables; TVs and audio; monitors and PCs; refrigerators, laundry and other appliances; memory and storage; and accessories. It also provides services such as SmartThings, Samsung Care+, trade-in programs, repair/service centers and AI-enabled software features — operating as both a hardware manufacturer and a direct-to-consumer eCommerce retailer with B2C and business-facing programs.

📋 Description

• Provide clinical and technical instruction during the ultrasound sales cycle and post-sale process to internal and external customers, including on-site visits with physicians and sonographers. • Conduct professional ultrasound product demonstrations and post-installation training to customers’ clinical staff. • Persuasively demonstrate and communicate the clinical and operational advantages of the system to end-users, influencing purchasing decisions and driving adoption through consultative selling and expertise. • Provide clinical and technical support at trade shows and professional conferences. • Collaborate with the product management and service teams to share field feedback and improve product performance. • Support the sales and service teams with clinical expertise and customer engagement strategies. • Monitor customer satisfaction post-installation and proactively address concerns. • Ensure escalation situations are managed and resolved promptly and professionally. • Assist with basic on-site troubleshooting to resolve service-related issues. • Perform other duties as assigned.

🎯 Requirements

• RDMS certification required; (OB/GYN and Fetal Echo); must possess excellent knowledge of the technical and clinical aspects of diagnostic ultrasound. • 4-10 years of clinical ultrasound experience in MFM, Ob/Gyn and Fetal Echo applications required. • Skilled in 2D, 3D and Color Doppler across applications. • Must be able to be compliant with hospital credentialing requirements. • Previous commercial experience as a Clinical Applications Specialist preferred. • Strong market knowledge and competitive attitude. • Strong presentation skills and the ability to perform clinical and product training to all levels of customers. • Must be self-motivated, results-oriented and team-focused. • Must possess strong verbal and written communication skills. • Ability to thrive in a fast-paced, demanding environment.

🏖️ Benefits

• Medical (Blue Benefit Administrators): 5 PPO Plans ( with up to 95% employer contribution ) • Dental (Blue Cross Blue Shield): 2 PPO Plans ( with up to 80% employer contribution ) • Vision (Blue Cross Blue Shield): 100% company paid • Short/Long Term Disability, Life & AD&D (The Standard): 100% company paid • 401k Retirement (Fidelity): 100% company match up to 5% • Tax Deferred Health Care Savings Programs • Accident Insurance, Critical Illness, Hospital Indemnity, Pet, Legal, ID Theft • Generous paid time off, tuition reimbursement, and more!