Patient Outreach Specialist – Health Plan

🔥 14 hours ago

🌾 Iowa, North Dakota, +3 more states – Remote

🌾 Iowa – Remote 🌾 North Dakota – Remote ❄️ Minnesota – Remote 🗿 South Dakota – Remote 🧀 Wisconsin – Remote

💵 $15 - $23 / hour

⏰ Full Time

🟢 Junior

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Sanford Health

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1894

⚕️ Healthcare Insurance

Healthcare Insurance

Sanford Health is the largest rural health system in the United States, dedicated to transforming the healthcare experience and providing access to world-class healthcare in America's heartland. Headquartered in Sioux Falls, South Dakota, Sanford Health serves over 1. 4 million patients and nearly 200,000 health plan members across 250,000 square miles. The integrated health system includes 48 medical centers, 211 clinic locations, and more than 160 senior living centers, employing 2,900 physicians and advanced practice providers. Sanford Health is committed to offering compassionate care through its Centers of Excellence, focusing on specialties such as cancer, orthopedics, women’s health, and genetics. Additionally, it provides affordable health insurance, engages in extensive clinical trials, and supports personalized genetic medicine.

📋 Description

• Greatly contributes to the success of integrated primary care ensuring overall quality patient care through prevention and wellness strategies. • Supports a clinic by managing and coordinating care for their panel of patients. • Monitor attribution, identify gaps in care, coordinate preventative services, and make outreach to patients or health care providers to ensure coordination of care. • Ensure patient’s needs are being met by connecting to appropriate and available services, care team members, and resources to promote optimal health and wellbeing. • Assists the clinic care team in managing and coordinating preventative screenings and wellness strategies for optimal health and wellbeing. • Provides oversight to provider's patient panels by monitoring patient attribution contributing to integrity of the EMR, coordinating wellness screenings for specific specialties, supporting office visit, procedure, and scheduling screenings as appropriate, and managing the appropriate chronic disease registries, provider score cards, and result reconciliation. • Promotes quality initiatives and improved patient outcomes. • Participates in care for age related patients in all phases of preventative care and health maintenance. • Functions within the administration pre-defined scope of practice guidelines. • Track and report quality measures and validate accuracy and integrity of patient records. • Participates in the care of patients by collecting subjective and objective data from the patient or caregiver to identify potential barriers to care (SDoH) and refers to care management roles as appropriate. • Communicates collected data and obtains appropriate orders to support the health care team and follows through on the patient's plan of care under the direction of the care team. • Demonstrates computer literacy including using Microsoft Office products and electronic health record (EHR).

🎯 Requirements

• Post secondary education of one - two years, with an emphasis in healthcare or medical related field is preferred. • A minimum of one year work experience in ambulatory care, community outreach, patient or provider support, customer service, and/or various integrated care systems preferred. • Training in Motivational Interviewing and/or Mental Health First Aid preferred. • Background as a Certified Medical Assistant (CMA) is preferred.