Accounts Receivable Lead

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Sarnova

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2008

🏥 Healthcare

🤝 B2B

☁️ SaaS

💰 $500k Venture Round - Sarnova on 2009-12

Healthcare • B2B • SaaS

Sarnova is a healthcare-focused distribution and services company whose family of businesses (including Bound Tree Medical, Tri-anim Health Services, Cardio Partners, and Digitech) supplies products, equipment, services and technology across the emergency medical services (EMS) and acute care continuum. For nearly 50 years the group has distributed more than 100,000 health and safety products to EMS providers, hospitals, schools, businesses and government agencies, and also provides respiratory/anesthesia/critical care solutions, AED sales and program management, CPR training, and a cloud-based EMS billing and business intelligence platform. Sarnova is a portfolio company of Patricia Industries/Investor AB.

📋 Description

• Perform job responsibilities and tasks according to company standards as well as state and federal guidelines • Problem-solve and provide complete resolutions for complex accounts and escalations • Make telephone calls to patients, hospitals, insurance companies, facilities, or attorneys as needed to research claims or obtain additional insurance information • Contact insurance carriers to inquire about the status of past-due accounts • Meet or exceed defined productivity and quality standards • Document account activity details in the claims processing system • Maintain workflow to keep aging accounts at a minimum by following up on unpaid claims regularly • Identify process improvement opportunities and develop standard operating procedures (SOPs) • Complete assigned special projects from the Manager, providing regular updates and reports • Perform quality checks on assigned claims • Conduct monthly reviews and process write-offs for assigned accounts • Ensure the highest level of compliance with all applicable laws and regulations, including HIPAA • Investigate and resolve escalations from team members, payers, and other stakeholders, as assigned by the Manager • Ensures consistent adherence to company attendance policies • Additional job duties as assigned

🎯 Requirements

• Education: High School Diploma or equivalent required; Associates Degree preferred • Minimum 3–5 years of experience in healthcare claims processing, billing, or accounts receivable • Obtain ambulance biller certification within 6 months of employment • Hands-on experience preparing and submitting insurance appeals, including understanding payer denial codes and payer timely filing limits • Familiarity with ICD-10, HCPCS, and general medical terminology • EMS billing experience strongly preferred; experience in other medical specialties will be considered • Proficiency with various web platforms, such as billing software and payer portals • Prior customer service experience with the ability to work collaboratively with other departments or team members • Excellent computer skills, including Microsoft Word, Excel, and Outlook • Strong verbal and written communication skills • Excellent interpersonal, organizational, and time management skills • Strong problem-solving skills and investigative abilities • Ability to work in a fast-paced, adaptive environment with minimal supervision • Knowledge of collections or medical billing, with a basic understanding of ICD-10, HCPCS, and medical terminology preferred • Effective critical thinking and analytical abilities • Strong customer service skills and experience • Ability to independently manage all aspects of the job role including required goals and business practices in a remote environment.

🏖️ Benefits

• Competitive salary, commensurate with experience • Comprehensive benefits package • 401(k) Plan