Insurance Billing – Special Utilities

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Sarnova

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2008

🏥 Healthcare

🤝 B2B

☁️ SaaS

💰 $500k Venture Round - Sarnova on 2009-12

Healthcare • B2B • SaaS

Sarnova is a healthcare-focused distribution and services company whose family of businesses (including Bound Tree Medical, Tri-anim Health Services, Cardio Partners, and Digitech) supplies products, equipment, services and technology across the emergency medical services (EMS) and acute care continuum. For nearly 50 years the group has distributed more than 100,000 health and safety products to EMS providers, hospitals, schools, businesses and government agencies, and also provides respiratory/anesthesia/critical care solutions, AED sales and program management, CPR training, and a cloud-based EMS billing and business intelligence platform. Sarnova is a portfolio company of Patricia Industries/Investor AB.

📋 Description

• Review claims that have been put on hold, working to identify causes and address issues causing them to remain on hold • Address claims that have identified as paid by locating deposit information • Complete basic credentialing updates with insurance companies • Review patient accounts with multiple transports to ensure the system has the correct coordination of benefits • Handle all correspondence that comes to EMS lockbox (denial EOBs, patient invoices, attorney requests, etc.) • Document all findings and actions in the appropriate systems with accuracy and attention to detail, maintaining full compliance with HIPAA and internal quality standards • Work with insurance companies over the phone, collecting claim status, deposit information, etc. • Additional job duties as assigned

🎯 Requirements

• Education: High School Diploma or equivalent • Strong ability to multi‑task and manage competing priorities with accuracy • Ability to work independently and remain focused in a remote, deadline‑driven environment • Collaborative team player with the ability to communicate professionally with internal departments and external partners • Pleasant, professional, and customer‑focused demeanor • Ability to maintain composure and deliver quality work under pressure • Strong computer literacy, including comfort working with dual monitors and navigating multiple systems simultaneously • Excellent follow‑through, attention to detail, and accuracy in data review • Strong written communication skills, including grammar and documentation clarity • Ability to meet strict deadlines while maintaining high-quality work • Reliable, punctual, and dependable with strong work accountability • Quick learner who takes clear, organized notes during training • Comfortable asking questions and seeking clarification when needed • Ability to independently manage all aspects of the job role including required goals and business practices in a remote environment

🏖️ Benefits

• Competitive salary, commensurate with experience • Comprehensive benefits package, including 401(k) Plan