Senior Manager, Partner Success

🕒 May 22

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

🏆 Customer Success

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Saviynt

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2010

☁️ SaaS

🔒 Cybersecurity

🏢 Enterprise

💰 $130M Private Equity Round on 2021-09

SaaS • Cybersecurity • Enterprise

Saviynt is a leading provider of cloud-based identity and access management (IAM) solutions. Their platform, known as the Identity Cloud, offers comprehensive identity governance, administration, and application access governance. Saviynt's solutions focus on secure identity management, ensuring compliance, modernizing legacy systems, and supporting multi-cloud environments. They serve a wide range of industries including healthcare, financial services, and government sectors. Leveraging AI/ML, Saviynt provides in-depth insights and analytics for enhanced identity security. They are recognized for their robust capabilities in identity governance and administration, helping organizations to efficiently manage and protect employee, contractor, partner, and machine identities.

📋 Description

• Responsible for the Partner facing enablement activities to ensure successful deployments • Help clients realize “Time to Value” goals including the adoption of best practices • Valid deployment methodology and working within the defined Saviynt processes • Drive strategic global initiatives within Saviynt based on a wide range of data and metrics to manage costs • Identify risks, highlight cross sell/up sell opportunities and general business process improvements • Gather feedback to drive continual improvements with Saviynt processes, community tools and systems • Understand partner’s strategic goals and advise on how to achieve them • Feedback to partner on how they can improve their “Ways of working” based on information gathered from the field as well as internal data metrics • Working with CSMs, TAMs and Expert Services to build a picture of a partner’s strengths and weaknesses as well as projects at risk • Track go-live dates in your region, identify aged/deferred go-lives at risk • For projects/go-lives at risk, identify causes and recommend possible interventions • Profile partners by geography, experience and performance to assist Partner Directors and Sales Directors with recommendations to clients • Monitor and measure partner’s engagement with Freshdesk, Forums, Documentation Portal, Ideas Portal and Saviynt Exchange • From data driven analysis, identify trends at a regional and global level and devise strategies for field teams to adopt • Attend Partner Focused events and either present on related topics or host workshops to share knowledge increase partner engagement • Create content for quarterly Partner Newsletter that adds value to the partner’s capabilities and knowledge • Support the Partner Director in managing the partners performance with evidential facts to enable a robust dialogue • Challenge the Status Quo and identify areas for improvement both externally with partners and internally with functional teams • Communicate the Saviynt vision and product roadmap • Managing upsell and cross-sell opportunities • Driving expansion opportunities • Negotiating contracts and pricing

🎯 Requirements

• Bachelor’s/ equivalent in Engineering • 10+ years of experience in a channel/partner management enablement or a related role within IAM/IGA organization • Thorough domain knowledge in all areas of IAG • Strong understanding of channel sales dynamics, partner ecosystems, and go-to-market strategies with a proven track record of building scalable training programs • Excellent communication, presentation, and interpersonal skills with demonstrated experience in working cross functionally to build content and deliver trainings • Experience with Federal and Governmental entities is preferred • Experience with sales enablement tools and platforms is preferred • Deep understanding of sales processes, methodologies, and best practices • User Lifecycle Management, Provisioning and Reconciliation • Direct customer or partner interaction and management skills • Strong technical presentation and communication skills, both verbal and written • Ability to present and communicate at an executive level • Must be able to thrive in a fast paced, high-energy environment • Ability to work independently, adapt quickly, and maintain a positive attitude

🏖️ Benefits

• We offer you a competitive total rewards package • Learning and tremendous opportunities to grow and advance in your career • Eligibility to participate in a Saviynt discretionary bonus plan • Subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance