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Scale Army Careers

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2021

🎯 Recruiter

🤝 B2B

Recruitment • B2B

Scale Army Careers is a remote-first recruiting and talent placement service that matches experienced marketing, sales, and technical professionals outside the U. S. (primarily Latin America and Africa) with high-growth U. S. companies. They handle candidate screening (including application forms, video interviews, take-home assignments), contract and payment administration, and provide ongoing support and onboarding guidance while placements work directly with client companies. Roles are typically full-time remote positions paid in USD through payroll platforms like Deel.

📋 Description

• Respond promptly to inbound inquiries from prospective customers. • Contact incoming leads through phone, email, and other communication channels. • Gather relevant customer information and route inquiries appropriately. • Ensure prospects receive timely and professional follow-up. • Assist prospects with product inquiries and quote requests. • Coordinate information required to move opportunities through the sales process. • Support sales initiatives through timely follow-up and communication. • Help maintain a smooth customer buying experience. • Maintain accurate records within HubSpot. • Track lead progression, customer interactions, and follow-up activities. • Ensure CRM data remains clean, organized, and actionable. • Serve as the first point of contact for prospective customers. • Deliver a professional and positive customer experience. • Build rapport and credibility through effective communication. • Assist with customer service inquiries when needed. • Support operational coordination across internal teams. • Identify opportunities to improve workflows and operational efficiency.

🎯 Requirements

• 2+ years of experience in sales development, customer support, customer success, inside sales, or other customer-facing roles. • Experience working within CRM systems, preferably HubSpot. • Experience handling customer inquiries via phone and email. • Experience supporting inbound sales or customer service processes. • Experience maintaining CRM records and managing customer interactions. • Exceptional verbal and written communication skills. • Professional phone presence. • Strong customer relationship-building skills. • Strong organizational and follow-up abilities. • Ability to manage multiple priorities simultaneously. • Strong attention to detail. • Experience with HubSpot or similar CRM platforms. • Strong problem-solving and customer service skills.

🏖️ Benefits

• Offers Commission