Operations Assistant

🔥 0 minutes ago

🌐 Egypt, Argentina, +3 more countries – Remote

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⏳ Contract/Temporary

🟢 Junior

⚙️ Operations

🚫👨‍🎓 No degree required

👻 Ghost score 25%

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Logo of Scale Army Careers

Scale Army Careers

11 - 50 employees

Founded 2021

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

Scale Army Careers is a remote-first recruiting and talent placement service that matches experienced marketing, sales, and technical professionals outside the U. S. (primarily Latin America and Africa) with high-growth U. S. companies. They handle candidate screening (including application forms, video interviews, take-home assignments), contract and payment administration, and provide ongoing support and onboarding guidance while placements work directly with client companies. Roles are typically full-time remote positions paid in USD through payroll platforms like Deel.

📋 Description

• Maintain and review operational checklists to ensure tasks and requirements are complete and accurate • Track ongoing tasks and internal processes and follow up on outstanding items • Maintain organized records of operational activities, requirements, volunteers, and internal processes • Help ensure established processes and procedures are followed consistently • Identify missing information, incomplete tasks, or potential issues and communicate them to appropriate team members • Screen prospective volunteers according to established requirements • Conduct volunteer interviews and document relevant information • Coordinate volunteer onboarding and ongoing activities • Communicate expectations, responsibilities, and next steps to volunteers • Ensure volunteers have the information, tools, and support required for their responsibilities • Make phone calls to volunteers, team members, and other stakeholders • Provide accurate information and respond to operational questions • Coordinate information between internal and external stakeholders • Support day-to-day administrative and operational needs • Assist with documentation, recordkeeping, schedules, activities, and operational requirements • Manage multiple priorities while maintaining accuracy and attention to detail • Provide additional operational support as priorities evolve

🎯 Requirements

• 1+ year of experience in operations, administration, coordination, or a similar support role • Experience tracking tasks, checklists, processes, or administrative requirements • Experience communicating with internal or external stakeholders • Experience with volunteer coordination, candidate screening, interviewing, recruiting, or similar people-facing responsibilities is preferred • Experience working independently and managing multiple responsibilities is preferred • Strong organizational and task-management skills • Excellent written and verbal communication skills • Strong attention to detail and ability to identify incomplete or missing information • Professional phone etiquette and interpersonal skills • Ability to conduct structured screening conversations and interviews • Ability to manage multiple priorities and follow through on outstanding tasks • Strong recordkeeping and documentation skills • Proactive approach to identifying and resolving operational issues • Ability to work independently while maintaining accuracy and accountability • Candidates must be available to work during U.S. business hours aligned with the client’s time zone • Resume must be submitted in English and PDF format • Must complete the application form and record a video showcasing skill sets • Must submit the video using the same email entered in the application form

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