Scale Army Careers
11 - 50 employees
Founded 2021
💼 Consulting
📣 Marketing
📦 Logistics
Consulting • Marketing • Logistics
Scale Army Careers is a remote-first recruiting and talent placement service that matches experienced marketing, sales, and technical professionals outside the U. S. (primarily Latin America and Africa) with high-growth U. S. companies. They handle candidate screening (including application forms, video interviews, take-home assignments), contract and payment administration, and provide ongoing support and onboarding guidance while placements work directly with client companies. Roles are typically full-time remote positions paid in USD through payroll platforms like Deel.
Senior Operations Coordinator – 3rd Party Logistics
Job not on LinkedIn
🔥 0 minutes ago
📊 Check your resume score for this job
Improve your chances of getting an interview by checking your resume score before you apply.
Scale Army Careers
11 - 50 employees
Founded 2021
💼 Consulting
📣 Marketing
📦 Logistics
Consulting • Marketing • Logistics
Scale Army Careers is a remote-first recruiting and talent placement service that matches experienced marketing, sales, and technical professionals outside the U. S. (primarily Latin America and Africa) with high-growth U. S. companies. They handle candidate screening (including application forms, video interviews, take-home assignments), contract and payment administration, and provide ongoing support and onboarding guidance while placements work directly with client companies. Roles are typically full-time remote positions paid in USD through payroll platforms like Deel.
📋 Description
• Perform administrative tasks including report generation, document management, filing, email correspondence, and operational record maintenance. • Support inventory control, work order processing, and day-to-day operational activities. • Maintain accurate client documentation, procedures, and operational records. • Serve as a primary point of contact for assigned client accounts regarding order status, special projects, inbound receipts, fulfillment, and returns processing. • Respond to client inquiries and resolve operational issues through communication and collaboration. • Participate in Client Satisfaction Team meetings to understand client expectations and identify improvement opportunities. • Process daily customer orders, including held orders, backorders, drop shipments, and order status updates. • Monitor order activity and escalate issues to internal teams. • Generate and distribute daily, weekly, and monthly operational reports. • Support billing accuracy through documentation and reporting. • Maintain and update client-specific procedures, SOPs, and project documentation. • Support Account Managers and Client Services teams with project setup, execution, quality control, and ongoing operational activities. • Coordinate special projects while ensuring timelines and client requirements are met. • Collaborate across departments to ensure seamless operational execution. • Research and resolve operational issues by analyzing inventory records, receiving documentation, cycle count results, and order details. • Identify opportunities to improve administrative processes and operational workflows. • Support continuous improvement initiatives that enhance efficiency and client satisfaction.
🎯 Requirements
• 3+ years of experience in administrative coordination, client services, operations support, or a similar role. • Experience in a 3PL, warehouse, fulfillment, logistics, or supply chain environment is strongly preferred. • Experience generating operational reports, supporting business reviews, and coordinating client-facing projects. • Experience with Warehouse Management Systems (WMS) or Business Intelligence (BI) platforms. • Strong experience using Microsoft Excel to analyze operational data, generate reports, and support business decisions. • Proficiency with Microsoft Office Suite, including Word, Outlook, and PowerPoint. • Strong analytical and problem-solving skills. • Excellent professional communication skills with clients and internal stakeholders. • Experience with WMS, order processing platforms, or similar operational systems. • Strong organizational and time management skills. • Experience documenting operational procedures, maintaining SOPs, and supporting process improvements. • Availability to work 9:00 AM–5:00 PM EST / U.S. business hours aligned with the client’s time zone. • Resume must be submitted in English and PDF format. • Must complete the application form and record a video showcasing skill sets. • Application video must use the same email as the application form.
🏖️ Benefits
• Fully remote work arrangement • Compensation of $2.4K–$2.6K per month • Opportunity to join a growing third-party logistics organization • Collaboration with cross-functional teams • Contribution to continuous process improvements
Apply Now
