Customer Support Specialist

Job not on LinkedIn

October 13

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Logo of ScaleSource

ScaleSource

Recruitment • HR Tech • B2B

ScaleSource is a remote staffing and hiring platform that connects U. S. employers with vetted international, timezone-aligned professionals for long-term roles. The company focuses on dedicated, reliable team members (not freelancers or temps), offering candidate sourcing, vetting, and payroll/administrative support to simplify hiring and reduce costs. ScaleSource positions itself as a B2B solution for businesses seeking scalable, remote talent and ongoing team growth.

📋 Description

• Be the **first point of contact** for our drivers through real-time chat. • Deliver **clear, timely, and professional responses** that keep drivers supported and confident. • **Troubleshoot and resolve** issues quickly—or escalate when necessary. • Maintain **organized, detailed records** so nothing falls through the cracks. • Work as part of a **collaborative, high-performing team** that values efficiency and reliability.

🎯 Requirements

• Must have a professional remote work setup and reliable internet. • Strong Virtual presence with excellent communication skills (English C1/C2). • As part of the recruitment process, candidates will be asked to **submit a short introduction video**.

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