Virtual Front Desk Operator, Vet Clinics

Job not on LinkedIn

🔥 0 minutes ago

🌐 Mexico, Colombia, +4 more countries – Remote

🇲🇽 Mexico – Remote 🇨🇴 Colombia – Remote 🇰🇪 Kenya – Remote 🇿🇦 South Africa – Remote 🇵🇭 Philippines – Remote 🇮🇳 India – Remote

💵 $1k - $1.5k / month

⏰ Full Time

🟢 Junior

✨ Front Desk

🚫👨‍🎓 No degree required

👻 Ghost score 11%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

ScaleSource

WebsiteLinkedInAll Job Openings

11 - 50 employees

🎯 Recruiter

👥 HR Tech

🤝 B2B

Recruitment • HR Tech • B2B

ScaleSource is a remote staffing and hiring platform that connects U. S. employers with vetted international, timezone-aligned professionals for long-term roles. The company focuses on dedicated, reliable team members (not freelancers or temps), offering candidate sourcing, vetting, and payroll/administrative support to simplify hiring and reduce costs. ScaleSource positions itself as a B2B solution for businesses seeking scalable, remote talent and ongoing team growth.

📋 Description

• Answer calls and quickly determine each caller's needs • Book, confirm, and reschedule appointments accurately in the clinic's practice management system • Ask questions to identify symptoms requiring urgent attention and direct callers to an emergency vet when appropriate • Follow up on missed calls the same day • Log calls and messages in the practice management system • Flag complaint patterns and scheduling gaps to the clinic

🎯 Requirements

• 1-5 years in customer-facing phone work: hospitality, dental or medical reception, salon coordination, or something similar • Real hands-on experience using a practice management system, a dialer, and SMS tools • Comfortable staying calm and clear with someone who's anxious or upset on the phone • Genuinely fluent in English, spoken and written • Able to reliably work the 10am-12pm and 4pm-6pm Central time windows, five days a week • Veterinary, medical, or dental front desk experience specifically is a plus, not a requirement • Reliable internet that doesn't cut out mid-call • Reliable attendance and punctuality • Ability to proactively communicate issues and escalations • Ability to follow through independently

🏖️ Benefits

• ScaleSource's training academy built specifically for this role • Certification test and certification upon passing • Real, specific interview feedback if interviewed • Recruiter support and clear status updates during the process • Client interview if a client's ready