Solutions Manager

🕒 February 25

🇺🇸 United States – Remote

💵 $70k - $100k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 Solutions Engineer

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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SchooLinks

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2016

📚 Education

☁️ SaaS

🤝 B2B

💰 Seed Round on 2016-02

Education • SaaS • B2B

SchooLinks is a modern platform designed to support college and career readiness for students. It empowers counselors and career directors by offering tools to manage the educational journey of students as they prepare for life after graduation. SchooLinks simplifies compliance with federal and state reporting requirements and provides a unified platform for both college and career planning. The platform focuses on student engagement, offering features like work-based learning and personalized learning plans, and supports counselors and career advisors in delivering exceptional services. SchooLinks is widely used in school districts to help centralize resources for college, career, and military readiness.

📋 Description

• Serve as the main point of contact for those complex implementation projects with our larger clients • Understand data dependencies and help resolve data issues • Problem solve and coordinate data integration with our clients and CSMs • Work with customers to understand their specific needs, special situations, and use cases, then identify and implement solutions • Continuously engage with customers to maintain project velocity, generate buy-in, and drive adoption • Discover and document challenges faced and areas for improvement within our process and product • Continuously define, document problems and challenges faced by our partners • Assist the product team with quality assurance and improvement of the product • Help drive adoption and usage throughout implementation period

🎯 Requirements

• Strong project management skills (understand task dependencies/sequence and manage of tasks) • Strong stakeholder management skills • 5+ years experience as an implementation specialist or similar role in a B2B SaaS company • Ability to work with data feeds, including reviewing data files, identifying problems, and performing various actions on data (think spreadsheet manipulation at a large scale) • Experience with scripting (Python, etc.) and JSON data is a plus but not required • You are confident presenting to district stakeholders • Clear and concise communicator — the ability to boil down product and engineering jargon into simple and concise customer communications. • Positive attitude - you can stay optimistic in high stress situations • Proactive, entrepreneurial style, eager to take initiative in a fast-paced, dynamic environment — you know when and how to find the right information when you need it.

🏖️ Benefits

• 100% health care coverage for Employee • 401K with company matching • Dental & Vision • Parental Leave • Subsidized gym membership • Remote work stipend • Annual team offsite