Field Service Engineer – UK & IRE

🕒 March 26

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SCIENION

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2001

🧬 Biotechnology

⚕️ Healthcare Insurance

🔬 Science

💰 Venture Round on 2006-07

Biotechnology • Healthcare Insurance • Science

SCIENION is a global leader in precision dispensing technologies for the life sciences and diagnostics industries. With over 20 years of expertise, SCIENION specializes in multiplexed array-based assays, biosensors, and innovative solutions such as single cell isolation and dispensing technologies. Their proprietary products, including the sciFLEXARRAYER and cellenONE, enable high-precision diagnostic tools, facilitating advancements in drug delivery, cell line development, and various research applications for human and veterinary diagnostics, as well as food and environmental testing.

📋 Description

• Installation and setup of the SCIENION and CELLENON product range • Perform routine preventative maintenance and on-site customer repairs • Troubleshoot and diagnose complex system issues • Implement system updates and optimise performance for efficiency and reliability • Provide on-site or remote technical assistance • Act as the technical interface between customers and internal teams • Prepare technical quotations and service reports for customers • Maintain accurate documentation in accordance with ISO accreditation

🎯 Requirements

• Bachelors degree in an Engineering discipline (mechanical, electrical, electronic or biomedical preferred) or comparable qualification • 3+ years of experience in a related field or in-house service role • Strong problem-solving skills with a proactive, solution-focused mindset • Previous experience in a customer-facing role preferred • Excellent communication, presentation and interpersonal skills • High degree of flexibility, independence, and willingness to travel up to 60% • Fluent English is required; additional European languages are an advantage • Must have a UK driver’s license and access to a car

🏖️ Benefits

• Competitive salary and benefits package • Opportunity to work with cutting-edge technologies in a dynamic, international environment • Significant autonomy with the chance to make a direct impact on customer success • Professional development through exposure to a wide range of instrumentation and global markets