Learning and Development Manager

November 23

🦌 Connecticut – Remote

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🦞 Maine – Remote

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+9 more states

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💵 $130k / year

⏰ Full Time

🟢 Junior

📚 Learning and Development

Apply Now
Logo of SCOPE Eyecare & Healthcare

SCOPE Eyecare & Healthcare

Healthcare

SCOPE Eyecare & Healthcare is a company that specializes in providing a range of eye care products, particularly aimed at managing ocular surface diseases. They offer a variety of preservative-free ocular lubricants under brands such as HYLO, Hycosan, and OPTASE, targeting severe dry eye disease, MGD, and Blepharitis. Their product line includes eye drops, eyelid wipes, and dietary supplements to support eye health. With a presence in Ireland and the UK, SCOPE Eyecare & Healthcare supports clinicians and patients by offering high-quality eye care solutions and conducting seminars on well-being related to dry eye conditions.

51 - 200 employees

Founded 2009

📋 Description

• Partners effectively with the Business • Invests time to understand and stay up to date with the business strategy, priorities and activities of the US sales and functional teams. • Participates and actively contributes to Business operations and meetings. • Builds rapport and credibility as a trusted and valuable partner in supporting the business goals and works seamlessly with the US leaders to support programmes of change and improvement. • Identifies where L&D can contribute to key initiatives and takes accountability for delivering on agreed actions. • Works and shares openly with L&D colleagues in Ireland and the UK to understand and improve how L&D can best support the sales and functional teams on a global level. • Works with the Commercial department and Sales Managers to support the implementation of a value based selling approach. • Designs and delivers training for Managers, Sales and Support Function Teams to embed this value based selling approach. • Conducts training needs analysis with sales managers and develops training plans for the team. • Guides, mentors and coaches on a 1:1 basis to improve capabilities within the sales competency framework. • Keeps therapy and US product training courses up to date. • Designs learning sessions to drive awareness of market trends, competitor environment and changes to products as they arise. • Be the L&D representation on the ‘Go to Market’ team for US specific new product launches. • Supports each Manager in undertaking Training Needs Analysis for their teams and consolidates the agreed priorities into Training Plans and Individual Development Goals. • Uses various mediums (ILT workshops or training events / in person or virtual, self-directed learning, Mentoring/Coaching, etc) to drive enhanced knowledge and skills based on the needs identified. • Designs all training courses in line with Scope’s SOPs and Work Instructions using best practice materials and approaches to training ensuring they are effective. • Leverages the expertise within the wider TLD team to design, implement and manage the roll out and recording of training. • Configures key metrics within the training courses to assess effectiveness, ideally via business impact and value. • Designs and manages a US version of SIP modelled on the programme used in UK and Ireland. • Runs this programme as needed throughout the calendar year (expect 3-4 annually) to ensure new hires in the US feel welcomed, valued and introduced to the Scope culture and ways of working. • Collaborates closely with Hiring Managers to ensure new hires are set up for success during their initial 6 to 8-week period by having a comprehensive and effective Induction Plan.

🎯 Requirements

• Bachelor’s degree in Science, Technical or Business field is required • A Training, Learning, Development or related qualification or certification is required. • A Coaching or Facilitation qualification is desirable • Substantial experience of training design and delivery within a B2B sales environment. • Pharmaceutical or medical devices industry experience is desirable. • A demonstrable appreciation for the commercial aspects of the sector with the ideal candidate having worked in a commercial field sales position during their career. • Experience leading a team of sales professionals is desirable. • Experience of using mentoring and coaching techniques to develop sales professionals’ capability is required. • Experience operating within a sales competency framework is desirable. • Facilitation skills would be advantageous. • Excellent verbal, written and presentation skills are required with experience of both in person and virtual training delivery expected. • Can demonstrate experience designing and delivering engaging and effective training/learning interventions that deliver learning objectives. • An Instructional Design qualification is advantageous. • Demonstrated ability to understand the science and clinical aspects of a product portfolio as well as the commercial considerations. • Excellent planning and organisation skills with an ability to manage a varied workload. • A real team player who will relate well to colleagues and will seize the opportunity to develop good relationships with them. • Proven ability to work cross functionally, challenge respectfully and influence change. • Initiative – able to operate with minimal supervision knowing when to consult / inform. • A good sense of humour and a bright, enthusiastic personality. • Willingness to travel extensively in the US (50%) and internationally (2-3 times per year).

🏖️ Benefits

• Equal employment opportunities to all employees and applicants

Apply Now

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