Scott Merrick
Scott Merrick offers a focused, highly personalised service, taking time to understand our clients and candidates needs. As a leading bespoke recruitment specialist operating in the United Kingdom and United States markets, we place highly professional contract and permanent candidates in to your business critical roles. We work in multiple business sectors, including Insurance, Legal, Banking, Finance, Software Providers, SaaS, Tech, Start-Up, Retail, Consultancy and Publishing.
11 - 50 employees
Founded 1990
Call Center Agent
Job not on LinkedIn
March 30
Scott Merrick
Scott Merrick offers a focused, highly personalised service, taking time to understand our clients and candidates needs. As a leading bespoke recruitment specialist operating in the United Kingdom and United States markets, we place highly professional contract and permanent candidates in to your business critical roles. We work in multiple business sectors, including Insurance, Legal, Banking, Finance, Software Providers, SaaS, Tech, Start-Up, Retail, Consultancy and Publishing.
11 - 50 employees
Founded 1990
📋 Description
• Call Center Agents / Customer Service Advisors needed for a global consultancy • Work remotely from Anywhere in The USA • Providing telephone, email and webchat assistance for a major financial company • Initial 9 months W2 contract role (no PTO) • Inbound/outbound calls, emails and webchats • Shifts between 8am and 10pm Eastern Time Monday to Friday, and occasional Saturdays
🎯 Requirements
• Minimum 4 years experience as a Call Center Agent / Customer Service Representative • Strong experience in customer services and/or call center • PC Literate MS Office and CRM/Call Logging systems experience • Must be able to work flexible shifts • Equipment will be provided, and training paid • Initial Team Size will be around 12 people, made up of Call Center Agents, QA/Report Writer, Team/Shift Leaders and a Manager
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