Director of IT Operations

Job not on LinkedIn

🕒 May 15

🇺🇸 United States – Remote

⏰ Full Time

🔴 Lead

⚙️ Operations

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SDL

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1992

☁️ SaaS

AI • Translation • SaaS

SDL is a company focused on providing AI-powered language services and technology solutions to businesses across various industries. They specialize in translation, localization, and multilingual content management, offering tools like HAI for quick translations and Trados for translation management. SDL also provides structured content authoring platforms and patent translation services. Their technology solutions enhance digital experiences and business insights through next-generation AI, making it easier for companies to manage global content efficiently. Additionally, SDL serves industries such as aerospace, legal, financial, media, and more, with tailored solutions to meet industry-specific challenges.

📋 Description

• Lead and oversee all IT Operations, including systems administration, infrastructure, and support functions • Define and execute IT strategy aligned with company growth and operational needs • Ensure reliability, performance, and scalability of core systems and infrastructure • Oversee user access management, identity systems, and security controls across the organization • Drive IT security initiatives, including policies, access reviews, and compliance efforts • Manage IT vendors, service providers, and technology investments • Oversee onboarding and offboarding processes, including system access and device management • Develop and maintain IT policies, documentation, and operational processes • Partner cross-functionally to evaluate, implement, and optimize business systems and tools • Lead system integrations and ensure efficient data flow across platforms • Monitor system performance and proactively identify risks and improvement opportunities • Build, lead, and develop the IT Operations team.

🎯 Requirements

• Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience) • 7–10+ years of experience in IT operations, systems administration, or infrastructure roles • Strong experience managing SaaS environments, systems integrations, and IT infrastructure • Deep understanding of IT security principles, access management, and compliance practices • Experience managing IT vendors and external service providers • Strong leadership and team management experience • Excellent problem-solving and decision-making skills • Strong organizational and documentation skills • Excellent communication skills with the ability to partner across technical and non-technical teams • Ability to operate in a fast-paced, evolving environment.

🏖️ Benefits

• Competitive salary. • Unlimited PTO. • Flexible working hours and remote work options. • Comprehensive health, dental, and vision insurance. • Professional development opportunities and learning budget. • Home office and IT budget. • Supportive team environment. • The chance to work on innovative projects with cutting-edge technologies.