Patient Intake Coordinator, Bilingual: English/Spanish – Outpatient Behavioral Health

Job not on LinkedIn

🕒 May 14

🐊 Florida – Remote

🐊 Florida – Remote

💵 $20 - $24 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

💬 Bilingual

🚫👨‍🎓 No degree required

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Seasons Psychotherapy Associates

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2020

⚕️ Healthcare Insurance

🧘 Wellness

👥 B2C

Healthcare Insurance • Wellness • B2C

Seasons Psychotherapy Associates is a Florida-based mental health care provider dedicated to guiding individuals towards positive change and personal growth. They offer a range of services including comprehensive psychotherapy, family counseling, and intensive therapy for more significant challenges. Their team emphasizes personalized treatment to meet unique needs and provides affordable mental health care options to ensure accessibility for all clients.

📋 Description

• Manage a high volume of inbound calls and emails (50+ patient interactions per day) • Conduct patient intakes and accurately document information in the EHR • Schedule patients based on clinician availability, specialty, and insurance participation • Verify insurance eligibility and explain benefits, copays, and next steps clearly • Maintain accurate schedules and documentation • Coordinate with clinicians, billing, and administrative staff to resolve issues efficiently

🎯 Requirements

• Fluent in English and Spanish (spoken and written) • 2+ years of experience in a medical office, behavioral health practice, or healthcare administrative role • Direct experience verifying insurance benefits and explaining coverage to patients • Experience using EHR systems and managing appointment scheduling • Comfortable working in a fast-paced, high-volume environment • Strong communication, organization, and attention to detail • Reliable home office with high-speed internet • Must pass Level 2 background check • Must reside in Florida

🏖️ Benefits

• 100% employer-paid health, dental, vision, and life insurance (valued at ~$13,000+ annually) • Safe Harbor 401(k) with company match • Paid Time Off: 13 days in Year 1, increasing to 26 days annually • All federal holidays paid • Fully remote, stable, full-time role with a structured, team-oriented environment and clear expectations