Product Manager, Custom Integrations

November 4

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Second Nature

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SaaS • Real Estate • B2B

Second Nature is a Resident Experience Platform that helps property managers personalize and automate resident onboarding and benefits. Its software combines Resident Onboarding, customizable Resident Benefits Packages, and an orchestration engine called Maestro to streamline leases, move-in tasks, credit-building, renters insurance, utilities, and other resident services. Delivered as a cloud platform for property management companies, Second Nature aims to improve resident retention, reduce delinquencies and maintenance costs, and increase operational efficiency.

201 - 500 employees

Founded 2012

☁️ SaaS

🏠 Real Estate

🤝 B2B

💰 $16.4M Series C on 2020-03

📋 Description

• Own the strategy, roadmap, and delivery of integrations that connect Second Nature with customers’ Property Accounting Software (PAS) systems. • Be the bridge between customer requirements, engineering, partnerships, and customer success—shaping scalable, reliable integrations that create a seamless journey and deepen platform stickiness. • Identify cross-customer patterns, design reusable frameworks and connectors, and favor configuration over one-off customization. • Collaborate with engineering to ensure integrations are delivered on time, within scope, and meet performance standards. • Manage the end-to-end lifecycle of integrations — from scoping and development to rollout and monitoring.

🎯 Requirements

• 4+ years of product management experience, preferably in SaaS or PropTech. • Strong understanding of API design, data integration, and system interoperability. • Experience working with property accounting systems (Appfolio; Yardi; Buildium; etc.) is a plus, but not required. • Familiarity with Agile methodologies (Scrum, Kanban). • Ability to thrive in a fast-paced, high-growth environment; converting ambiguity into clear action. • Adaptable and flexible mindset; ability to dive into technical details or step back to shape product strategy as needed. • Bring a decisive, 'get-it-done' mindset, proactively unblocking teams and driving outcomes without hand-holding. • Ability to excel at transforming bespoke requests into scalable patterns and frameworks that reduce long-term complexity. • Ability to communicate crisply across functions (engineering, partnerships, customer success) and align stakeholders quickly. • Ability to balance speed with rigor—shipping iteratively while protecting quality, reliability, and customer impact. • Previous demonstration of resilience, ownership, and sound judgment, prioritizing business value over process for process’s sake.

🏖️ Benefits

• Health insurance • Dental insurance • Vision insurance • Life insurance • 401K Plan • Open PTO and sick days • Remote work options