Sedona Digital
51 - 200 employees
💼 Consulting
🏥 Healthcare
📦 Logistics
Consulting • Healthcare • Logistics
Sedona Digital is a process-led technology consultancy that helps enterprises define strategy, build AI- and data-driven products, modernise applications and secure and operate cloud-native environments. They offer services across technology strategy, data architecture and engineering, AI and predictive analytics, software product engineering, cloud migration and Azure managed services, DevOps/CICD, plus security and managed SOC capabilities to deliver ongoing operations and compliance.
Senior Business Operations Analyst
Job not on LinkedIn
🔥 0 minutes ago
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Sedona Digital
51 - 200 employees
💼 Consulting
🏥 Healthcare
📦 Logistics
Consulting • Healthcare • Logistics
Sedona Digital is a process-led technology consultancy that helps enterprises define strategy, build AI- and data-driven products, modernise applications and secure and operate cloud-native environments. They offer services across technology strategy, data architecture and engineering, AI and predictive analytics, software product engineering, cloud migration and Azure managed services, DevOps/CICD, plus security and managed SOC capabilities to deliver ongoing operations and compliance.
📋 Description
• Manage operational intake and workflows, handling requests end-to-end and ensuring accurate setup and agreed turnaround times • Support internal teams with business-as-usual activities • Monitor operational metrics, escalate risks or inefficiencies, and contribute to reporting and dashboards • Map, document, and optimise business processes; identify bottlenecks and introduce scalable solutions • Define and embed SOPs and support change management initiatives • Ensure data accuracy and completeness across key systems • Manage and validate data in Microsoft Dynamics 365 Business Central • Support system enhancements and participate in UAT for new features, dashboards, and supporting tools • Coordinate across teams to align operational needs and delivery • Serve as a communication bridge for cross-functional initiatives • Provide training and support to teams using operational systems • Partner with teams to improve processes, address data or operational issues, and support business scalability
🎯 Requirements
• 5 years in business operations, business analysis or project management • Experience in a fast-paced or high-growth environment is a plus • Experience in an IT Services organisation is preferable • Experience with Microsoft Business Central or other ERP systems • Experience with CRM, workflow management and ITSM tools such as HubSpot, Jira, or ServiceNow • Familiarity with project management processes and tools • Experience with data visualisation platforms such as Power BI • Proficiency in spreadsheets, including Excel • Strong analytical, critical-thinking, and problem-solving abilities • Excellent written and verbal communication skills • Ability to collaborate across departments and work with multiple stakeholders • High attention to detail and ability to manage multiple priorities • Skilled in process mapping and operational documentation
🏖️ Benefits
• Remote/home working • Opportunity to work in a rapidly growing scale-up organisation • Medical insurance given after probation period • Ongoing learning and development opportunities • Holiday allowance in line with local legislation • Competitive compensation package • Performance - based bonus • Fun budget for team events
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