IT Specialist

🕒 July 29, 2025

🇺🇦 Ukraine – Remote

⏳ Contract/Temporary

🟢 Junior

🟡 Mid-level

💻 IT Support

🚫👨‍🎓 No degree required

👻 Ghost score 85%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Seeking Alpha

WebsiteLinkedInAll Job Openings

201 - 500 employees

💼 Consulting

📣 Marketing

💸 Finance

💰 $7M Series B on 2009-12

Consulting • Marketing • Finance

Seeking Alpha is the world’s largest investing community, powered by the wisdom and diversity of crowdsourcing. It connects millions of investors to discover and share investment ideas, discuss breaking news, and make informed investment decisions. The platform features a wide range of investment research, including stocks, ETFs, commodities, and cryptocurrency, with contributions from over 7,000 authors publishing thousands of investing ideas monthly. Seeking Alpha also offers exclusive tools and subscription plans to enhance investing strategies and provide real-time insights to individual investors.

📋 Description

• Provide prompt, polite, and effective remote technical support to global employees across Windows, macOS, and basic Linux • Troubleshoot issues while meeting internal SLAs • Identify IT improvement opportunities and suggest innovative ideas • Lead IT projects including hardware upgrades, software rollouts, and security initiatives from conception to completion • Manage procurement, delivery, and stockkeeping of IT equipment across Europe and Ukraine • Manage existing suppliers and identify new vendors • Provide responsive daily IT support during standard work hours • Support team management during crises or emergencies outside standard hours • Safeguard company administrative access and sensitive data • Educate employees on IT tools, services, and best practices • Improve employee self-sufficiency and productivity through technical guidance

🎯 Requirements

• 2-3 years of experience in IT Helpdesk/Desktop Support, preferably in small to mid-sized teams • Strong hands-on skills with Windows and macOS environments • Linux experience is an advantage • High-level English proficiency, both written and spoken, is required • Ability to take ownership of tasks, advance projects, and complete them within set timelines • Experience managing IT procurement, deliveries, stock registries, and supplier relationships • Willingness and ability to be highly responsive during standard work hours and available during critical updates or emergencies outside traditional hours • Trustworthiness and discretion when handling sensitive company administrative access and data • Passion for continuous learning and ability to acquire new technical skills independently • Excellent communication skills with a polite, patient, and clear demeanor • Strong problem-solving skills with a proactive attitude • Experience with remote support tools such as TeamViewer and AnyDesk • Experience with SSO platforms such as Google SSO and Microsoft SSO • Experience with Slack, Teams, and other IM applications

🏖️ Benefits

• Remote work options • Ongoing learning opportunities • Career advancement opportunities • Flexible, balanced work environment • Support for personal well-being and professional goals