Web Support Engineer

Job not on LinkedIn

🔥 2 hours ago

🇨🇴 Colombia – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Support Engineer

Where this job comes from

Posted on SENSORY-MINDS GMBH's careers page, not through a job board

First seen by Remote Rocketship 2 hours ago

Still open on SENSORY-MINDS GMBH's site. Checked 32 minutes ago.

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Logo of SENSORY-MINDS GMBH

SENSORY-MINDS GMBH

51 - 200 employees

Founded 2009

💼 Consulting

🤝 B2B

🤖 Artificial Intelligence

Consulting • B2B • Artificial Intelligence

SENSORY-MINDS GMBH is a German digital consultancy and product studio focused on customer-centric digital transformation. The company combines strategy, development and success services to design and build web and mobile applications, progressive web apps, augmented-reality experiences and brand/exhibition experiences. They emphasize using data, artificial intelligence and machine learning to measure and continuously optimize customer and brand experiences for corporate clients.

📋 Description

• Take ownership of client support requests • Troubleshoot technical issues and find effective solutions • Keep web applications running smoothly • Develop, maintain, and improve performant, reusable, and scalable code • Work across the web development lifecycle, from requirements understanding and issue resolution to implementing and deploying improvements • Collaborate with clients, developers, and designers • Share knowledge and deliver effective solutions • Manage priorities and improve products and processes • Experiment with AI, new technologies, and modern development tools

🎯 Requirements

• Home base in Colombia • Experience with PayloadCMS, Next.js, TypeScript, gRPC, MongoDB, Redis, Docker, Kubernetes, and Git • Experience with React, Tailwind CSS, ShadCN, and tRPC • Willingness to experiment with AI, new technologies, and modern development tools • Ability to troubleshoot technical issues and support web applications • Ability to develop, maintain, and improve performant, reusable, and scalable web application code • Ability to work across the web development lifecycle • Ability to collaborate with clients, developers, and designers • Ability to manage priorities and take ownership of work

🏖️ Benefits

• Fully remote, with your home base in Colombia • Family-friendly workplace supporting work-life balance and family needs • Flex Friday to reduce overtime • Training budget • Three additional free training days per year • Healthy feedback culture • Office and People & Culture team open to suggestions

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