Network Support Engineer

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3 days ago

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Sentrium

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Sentrium provides integrated professional services for businesses.

11 - 50 employees

📋 Description

• Develop new features and optimize existing code for VyOS, ensuring efficient and maintainable implementations. • Collaborate with developers to review and validate code changes, test feature implementations, and provide feedback on bugs, optimizations, and feature proposals. • Create technical content, including solution briefs, datasheets, and graphical materials, tailored to address specific networking use cases and technical requirements. • Design, deploy, and configure network infrastructures using VyOS and other networking equipment to meet project objectives and performance standards. • Design and deploy PoC scenarios using VyOS, documenting configuration setups, performance benchmarks, and solution viability for customer-specific requirements. • Diagnose and resolve network performance, security, and connectivity issues, utilizing advanced debugging and analysis tools. • Investigate escalated technical issues, conduct root cause analysis, and deliver reproducible solutions or detailed technical reports for development resolution. • Conduct functional, performance, and regression testing for VyOS features and fixes, creating and maintaining detailed test documentation. • Develop and manage automated test frameworks for repetitive test cases, enhancing testing accuracy and efficiency. • Enhance testing methodologies by introducing advanced tools and frameworks to optimize validation processes and outcomes. • Conduct interoperability testing with third-party systems to ensure seamless integration of VyOS into diverse networking environments. • Maintain a centralized knowledge base with detailed, technically accurate articles and solution documentation to support internal and external stakeholders.

🎯 Requirements

• Strong understanding of networking protocols such as BGP, OSPF, VPNs, and firewalls. • Hands-on experience with VyOS or other open-source networking platforms. • Proficiency in scripting languages like Python or Bash for automation and testing. • Strong troubleshooting and problem-solving abilities in complex network environments. • Experience with network performance tuning and security best practices. • Familiarity with software-defined networking (SDN) and cloud networking principles. • Ability to develop and execute test cases for network functionality and performance. • Excellent written and verbal communication skills for technical documentation and collaboration. • Strong ability to analyze packet captures, system logs, and debugging outputs. • Minimum 5 years of experience in networking, system administration, or network security. • Experience working with VyOS, open-source network operating systems, or enterprise-grade networking solutions. • Prior experience in feature validation, troubleshooting, and debugging network-related issues. • Hands-on experience with virtualization platforms (VMware, KVM, Hyper-V) and cloud networking (AWS, GCP, Azure). • Experience conducting Proof of Concept (PoC) demonstrations and documenting technical findings. • Familiarity with CI/CD pipelines and automated testing frameworks for networking products.

🏖️ Benefits

• Fully Remote Work: This 100% remote position allows you to work anywhere. • Flexible Work Schedule: We offer a flexible work schedule that allows you to manage your time while ensuring effective collaboration across our globally distributed teams. • Vacation: Enjoy 20 days of annual paid vacation • National Holidays: You are entitled to up to 10 days of paid leave for recognized national holidays. • Sick Leave: is provided in accordance with company policy