Loan Operations Specialist

🕒 May 15

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Servbank

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

The same great experience you have come to expect from The Money Source Inc. (TMS) subservicing is now coming together with the surety you deserve under a depository institution, First Allied Bank, sb dba Servbank, founded in 1994 in Illinois. As one of the nation’s Top 10 subservicing providers, we are putting the “service” back into subservicing by offering the winning combination of People + Technology. Our people are dedicated professionals with industry experience, who are committed to providing superior customer service and personalized support for our clients. Our innovative technology gives you fully transparent, 100% accessible, on-demand view of your portfolio. Servbank is a full-service subservicer, with a diverse portfolio and quality products and services, who is dedicated to our partners’ success. Grow happiness with us and drive your business forward.

📋 Description

• Book new loans, renewals, modifications, and extensions into the core system based on approved and executed transactions. • Perform general maintenance updates on core system loan records and resolve exceptions or issues in a timely manner. • Ensure loan data integrity by validating system inputs and reconciling discrepancies. • Support operational compliance by adhering to internal policies, procedures, and regulatory requirements. • Review and monitor loan-related reports. • Reconcile designated loan related GLs. • Process payment corrections, fees, and other loan-related transactions. • Accurately process participation loan payments and advances. • Coordinate with the bank’s sales team and other operational departments to ensure loans are accurately accounted for and customer expectations are met. • Support internal and external audits, including regulatory examinations. • Participate in system testing, conversions, and loan operations projects.

🎯 Requirements

• High-school diploma required; associate or bachelor's degree in finance, Business, Accounting, or related field preferred. • 1–4+ years of prior loan operations or banking experience are preferred. • Experience with core banking and loan systems including Fiserv Premier and Fiserv DNA. • Working knowledge of loan products from an operational and servicing perspective. • Working knowledge of banking regulations and compliance requirements.