Patient Access Specialist I

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🔥 0 minutes ago

🗣️🇪🇸 Spanish Required

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Logo of 61st Street Service Corp

61st Street Service Corp

1001 - 5000 employees

Founded 1981

⚕️ Healthcare Insurance

🤝 B2B

Healthcare Insurance • Human Resources • B2B

61st Street Service Corp. is dedicated to transforming patient care by providing service-oriented human resources and payroll management. With a focus on healthcare excellence, the company offers continuous learning and career growth opportunities within a diverse and collaborative environment. Since 1982, they have been committed to improving healthcare services by supporting the workforce that serves patients.

📋 Description

• Greets patients and answers telephone calls • Schedules appointment requests • Indicates special needs (e.g. special accommodation, interpreter, etc.) • Communicates insurance participation, financial responsibility, and time of service policy to patient population • Obtain patients insurance and demographic information and ensure all obtained information is registered in EPIC • Performs real-time insurance verification and interprets responses • Collects pre-registration information to address outstanding Epic work queue accounts • Performs outbound calls to perform Epic referral scheduling • Contribute to the team by providing support and back-up coverage as needed and directed by Supervisor and/or Manager • General faxing, filing, and mail sorting • Performs other related duties as assigned

🎯 Requirements

• High School Diploma or the equivalent required • Minimum of 2 years of relevant experience including proficiency in medical terminology • Bachelor's Degree or college-level coursework is preferred • Prior high volume customer service experience in a call center environment is preferred • Bilingual (English/Spanish) a plus

🏖️ Benefits

• Healthcare • Paid Time off

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