Critical Facilities Controls Support Engineer

🕒 April 30

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Serverfarm

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1999

🏢 Enterprise

📡 Telecommunications

☁️ SaaS

💰 Debt Financing on 2021-10

Enterprise • Telecommunications • SaaS

Serverfarm is a global leader in Data Center Management as a Service (DMaaS), providing colocation, data center design, and IT infrastructure management solutions. For over 25 years, Serverfarm has maximized operational efficiencies and managed critical IT environments for top enterprises worldwide. With a modern and award-winning portfolio of data centers, they offer flexible and sustainable solutions that enhance performance and reduce carbon emissions. Serverfarm's expert team and sophisticated InCommand DMaaS platform provide robust management of data centers, helping enterprises focus on innovation while optimizing their IT infrastructure.

📋 Description

• Support the deployment of data center control and monitoring systems during construction and commissioning (L1-L5) activities under the guidance of senior controls personnel. • Assist with validation and documentation of controls and monitoring systems, performance, ensuring deliverables are complete, accurate, and suitable for handover to Operations. • Provide technical support related to building operations, mechanical and electrical plant controls, BMS/EPMS systems, and associated field devices. • Execute point-to-point verification, software logic checks, and graphics testing to confirm operability, compatibility, and alignment with design intent. • In coordination with Operations Engineering, review QA/QC activities, hardware installations, control panels, wiring, and programming changes identified during commissioning. • Participate in commissioning testing to validate controls settings, alarm thresholds, system integrations, and basic operability of infrastructure systems. • Support troubleshooting and resolution of controls-related operational issues, including Loss of Visibility (LOV), Loss of Resilience (LOR), and other events impacting operations, in accordance with defined Service Level Agreements (SLAs). • Collaborate with Operations, Development, Operations Engineering, and vendor teams to identify defects, document findings, and support corrective actions. • Contribute to continuous improvement efforts by identifying recurring issues, documenting lessons learned, and suggesting enhancements to controls systems or procedures. • In coordination with Operations Engineering, maintain accurate and timely documentation, including test results, commissioning records, as-built updates, and operational reference materials.

🎯 Requirements

• Bachelor’s degree in Mechanical Engineering, Electrical Engineering, or a closely related discipline; equivalent industry or military experience may be considered in lieu of a degree. • Minimum of 5 years of experience supporting controls engineering activities, including system installation, testing, start-up, commissioning, or operations in industrial or critical environments. • Exposure to control system integration involving multiple vendors, subsystems, and field devices. • Working knowledge of control theory fundamentals, including proportional-integral-derivative (PID) concepts. • Familiarity with PLC or SCADA-based control systems and standard industrial programming environments. • Ability to read and interpret engineering documentation, including electrical one-line diagrams, control diagrams, network schematics, and control panel drawings. • Experience supporting data centers or other mission-critical facilities such as hospitals, laboratories, defense facilities, pharmaceutical manufacturing, or oil and gas operations • Hands-on experience with electrical or mechanical controls systems installation, service, or field support. • Familiarity with commissioning processes, test procedures, and basic safety and regulatory requirements. • Experience working with BMS, EPMS, or industrial automation platforms in an operational support capacity. • Ability to produce clear, consistent technical documentation, test reports, and operational reference materials. • General knowledge of critical data center equipment, including generators, UPS systems, switchgear, transformers, chillers, air handling units (AHU, CRAH, CRAC), fire detection and suppression systems, and associated controls.