Remote Jobs at ServiceOcean AG

ServiceOcean AG

51 - 200 employees

🤝 B2B

💼 Consulting

☁️ SaaS

💰 Seed Round on 2020-01

B2B • Consulting • SaaS

ServiceOcean AG is a company established in 2013 that specializes in ensuring 100% accessibility for inbound service centers. Utilizing a digital waiting queue combined with behavioral science, ServiceOcean offers callers alternatives to hanging up and redialing. Options include scheduled callbacks, virtual waiting, and voluntary waiting, leading to significant cost advantages and improved metrics, as well as measurable increases in customer satisfaction. ServiceOcean positions itself as a leading partner in accessibility and the quickest route to a modern service landscape.