Sales Manager – SaaS

🕒 September 29

🇩🇪 Germany – Remote

💵 €65k - €75k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🤑 Sales

👻 Ghost score 9%

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• Open for 47 days.

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ServiceOcean AG

WebsiteLinkedInAll Job Openings

51 - 200 employees

🤝 B2B

💼 Consulting

☁️ SaaS

💰 Seed Round on 2020-01

B2B • Consulting • SaaS

ServiceOcean AG is a company established in 2013 that specializes in ensuring 100% accessibility for inbound service centers. Utilizing a digital waiting queue combined with behavioral science, ServiceOcean offers callers alternatives to hanging up and redialing. Options include scheduled callbacks, virtual waiting, and voluntary waiting, leading to significant cost advantages and improved metrics, as well as measurable increases in customer satisfaction. ServiceOcean positions itself as a leading partner in accessibility and the quickest route to a modern service landscape.

📋 Description

• Responsible for new business within an assigned industry, from initial outreach through to the signed annual license agreement • Take over ongoing conversations and warm leads, while building new contacts through cold outreach • Advise leaders of service and contact centers • Conduct demos, webinars, and workshops on software and Voice AI • Manage lengthy decision-making processes involving multiple stakeholders • Nurture customer relationships over several months • Hand over won customers to Customer Success Management • Independently manage the sales pipeline in the CRM • Work closely with the Head of Sales and the sales team • Contribute to expanding into new industries and markets • Represent ServiceOcean at trade shows and partner events

🎯 Requirements

• Proven track record of selling B2B software or similarly complex, consultative products • Experience independently managing deals through to signature • Willingness to support and manage long sales cycles • Consultative sales approach, with active listening and effective questioning skills • Persuasive communication style by phone, video call, and in person • Experience with cold outreach • Business-fluent German and English • Willingness to engage with new industries and markets • Experience with contact center topics, cloud software, or AI solutions is a plus but not required

🏖️ Benefits

• Fixed salary with no commission component • Up to 100% remote work • 34 days of vacation • Working time tracking with time-off compensation for overtime • Flexible working hours and workload • Minimal travel; on-site customer meetings are rare • Fast decision-making processes and direct communication with the Head of Sales

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