ServiceRocket
Enterprise • SaaS
ServiceRocket is a trusted provider of technology-enabled services, specializing as a partner with Atlassian to offer services including Atlassian product support, implementation, and training. With over 20 years of experience, ServiceRocket assists businesses around the globe in accelerating growth, reducing complexity, and solving business challenges through tailored tech solutions, managed services, platform services, and a strong focus on customer satisfaction and training. The company supports clients by streamlining their infrastructure and driving innovation, providing an expert team to handle technology adoption and optimization.
Senior Manager, Total Rewards, HR Operations
Job not on LinkedIn
October 6
ServiceRocket
Enterprise • SaaS
ServiceRocket is a trusted provider of technology-enabled services, specializing as a partner with Atlassian to offer services including Atlassian product support, implementation, and training. With over 20 years of experience, ServiceRocket assists businesses around the globe in accelerating growth, reducing complexity, and solving business challenges through tailored tech solutions, managed services, platform services, and a strong focus on customer satisfaction and training. The company supports clients by streamlining their infrastructure and driving innovation, providing an expert team to handle technology adoption and optimization.
📋 Description
• Design and implement global strategies while leading and mentoring a team of four analysts/specialists • Personally drive complex analysis, system configuration, and data modeling • Ensure talent and rewards strategies are competitive • Optimize company workforce alignment with business needs • Manage and mentor a high-performing team, providing coaching and conducting performance reviews • Lead the design and administration of global compensation programs • Partner with leadership for long-term organizational planning
🎯 Requirements
• 7+ years of progressive experience in Compensation, Total Rewards, Workforce Planning, or HR Analytics, with at least 3-5 years in a people management role leading a team • Proven experience in a global environment, with expertise in designing multi-country compensation structures and managing an HRIS (Oracle SuitePeople preferred but not essential) in an administrative or ownership capacity • Demonstrated ability to be hands-on with complex data modeling, advanced Excel/spreadsheet functions, and HRIS configuration/reporting • Demonstrated experience in HR compliance and audit management related to pay equity, data privacy, and labor laws • A strong, demonstrated ability to communicate complex financial and people concepts with transparency and simplicity to stakeholders • A Bachelor’s degree in Business, Human Resources, Finance, or a related field; a Master’s degree or professional certification (e.g., CCP, WLCP) is a strong plus.
🏖️ Benefits
• Share the fruit program: when we grow the tree, we share the fruit–when the company grows, we share the profit. • Stock options: you have the opportunity to participate in the ownership of the company. • Health insurance: we support you and your family–your well-being matters. • Retirement plan/funds saving: we care about your future–we have diverse plans depending on your location. • Career pathways program: you can grow horizontally, vertically, or any way you want. • Generous monthly fixed allowances including Rockettoria, Scholarship & Learning, Tech Choice, Wellness. • Generous PTO plus one cultural heritage and community day to celebrate your story, family, and culture.
Apply Now